Cyber - Strategy and Transformation - SA - ServiceNow Developer

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Position Summary

ServiceNow Developer — Solution Advisor

Deloitte Cyber Risk Services

Overview

Deloitte’s Cyber Services help clients stay secure, vigilant, and resilient against a growing array of cyber threats and vulnerabilities. Our Cyber Risk practice delivers end-to-end solutions using proven methodologies and tools, addressing issues such as identity theft, data security breaches, cyber security, and system outages. Our goal is to enable ongoing, secure, and reliable operations across enterprises of all sizes and industries.

Deloitte’s Cyber Risk Services have been recognized as a leader by several independent analyst firms.

Work You Will Do

As a Consultant in Governance, Risk, and Compliance (GRC)/Integrated Risk Management (IRM), you will:

  • Own SDLC Efforts: Lead the build, test, and rollout of GRC solutions into production.
  • Conduct Risk Assessments: Implement solutions to minimize exposure and enhance business resilience.
  • Application Deployment: Understand and manage application deployment, configuration baselines, and secure operations.
  • Automate with GRC Tools: Use tools like ServiceNow, Archer, Aravo, or OneTrust to automate risk management and compliance monitoring.
  • Configure GRC Solutions: Set up modules for risk management, compliance, issue management, exception management, policy lifecycle, privacy, third-party risk, audit, threat and vulnerability management, security operations, and business continuity.
  • Requirements Gathering: Define and document user stories, create UI mock-ups, and execute project deliverables.
  • Implement Risk Frameworks: Enhance and implement frameworks (ISO 27001, COSO, COBIT, PCI, NIST, HIPAA) using GRC technologies.
  • Regulatory Compliance: Ensure compliance with all relevant laws and update internal policies as regulations change.
  • Ongoing Support: Provide ongoing support and enhancements to risk management frameworks.
  • GRC Governance: Assist in developing GRC governance and operating models.
  • Reporting: Prepare detailed reports on compliance activities, risk assessments, and mitigation plans, ensuring audit readiness.

The Team

Deloitte’s Cyber Governance, Risk, and Compliance (GRC)/Integrated Risk Management (IRM) team is one of the fastest-growing market offerings, specializing in:

  • GRC strategy, design, and implementation
  • GRC & Security solutions using ServiceNow, Archer, Aravo, and OneTrust

Key Success Factors:

  • Deep accountability and passion for excellence
  • Strong relationship-building skills with clients and industry
  • In-depth understanding of GRC tools and leading practices
  • Experience designing and implementing scalable, usable GRC technology solutions

Required Qualifications

Education

  • Bachelor’s degree in Computer Science, Information Technology, or a related field

Experience

  • 3–5 years in GRC solution implementation or ServiceNow/Archer/Aravo/OneTrust/cyber strategy
  • Proficiency with at least one GRC tool (ServiceNow, Archer, Aravo, or OneTrust)
  • Experience gathering/documenting business requirements and identifying process gaps
  • Hands-on with at least two GRC modules (ERM, ITRM, TPRM, SecOps, Issues Management, Policy & Compliance Management, etc.)
  • Experience in solution development, access control, rules/events, notifications, data integrations, UI, reports/dashboards, workflows, and admin activities in GRC tools
  • Experience with privacy enhancement and automation tools (e.g., OneTrust)
  • Proficient in risk management processes and compliance regulations
  • Consulting experience in GRC
  • Proficiency with scripting languages for API integrations
  • Development experience in at least 2–3 projects from scratch to go-live
  • Strong understanding of GRC frameworks (COBIT, ISO 27001, NIST, etc.)
  • Strong analytical and problem-solving skills
  • Excellent interpersonal and communication skills
  • Flexibility in work hours to meet project/client needs

Preferred Qualifications

  • Education: Master’s degree in Business Administration, Cyber Security, or related field
  • Certifications: ServiceNow CSA, Archer Administrator
Recruiting tips

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Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.
Our people and culture

Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work.
Our purpose

Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. 
Professional development

From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

Requisition code: 301258