Service Now Developer- Assistant Manager- Hyderabad

Hyderabad, Telangana, India

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Position Summary

As an Assistant Manager - Service now developer, you will support the design, development, delivery, and ongoing support of ServiceNow solutions within Deloitte’s Information Technology Services environment. This role sits within a team that services both internal and external facing business units for Deloitte Australia. The role offers the opportunity to work across delivery, support, stakeholder engagement, and continuous improvement initiatives.

Work you'll do

As a part of this team, you will:

  • Interact with business owners and product owners to understand the business requirements, create solution design, PAR, DAD documents and estimations
  • Assist the business to keep up with evolving technology by showcasing the latest technology with proof of concept
  • Develop and deliver projects, including major and minor releases in the given time frame
  • Carry out operations and support of the application developed and managed by the team
  • Provide solutions for complex technical and PROD issues during support, Unit testing and System integration
  • Communicate progress and issues through regular Status Reports.
  • Undertake ad-hoc duties as outlined by leads/managers.
  • Demonstrate the ability to independently deliver without significant senior support/escalation.
  • Build rapport with senior stakeholders to continually broaden and strengthen relationships.
  • Present with presence and confidence to leadership and senior stakeholders.
  • Drive and contribute to a positive and constructive culture.
  • Share knowledge and implement opportunities for improvement from lessons learned activities.

The team

Business Process Management (BPM) COE, under our Enterprise Application Services team, collaborates with employee experience specialists, business analysts, visual designers, software engineers and testers to deliver an industry leading and innovative product.

Location: Hyderabad

Shift Timings: 06.30 AM to 03.30 PM

Qualifications

Required:

  • 6+ years hands-on ServiceNow development experience
  • End-to-end SDLC development and delivery experience on ServiceNow
  • ServiceNow development skills (including JavaScript, Angular, HTML, CSS, JSON, XML, Web services)
  • ServiceNow Administration and Configuration skills, plus strong analytical and problem-solving skills
  • The ability to work autonomously and deliver quality ServiceNow Solutions
  • Certifications - ServiceNow Admin
  • Ability to operate in an often rapidly changing environment; demonstrated flexibility in approach and attitude.
  • Ability to build productive relationships with stakeholders, act as an intermediary between business stakeholders and technical teams and develop and manage enduring client relationships.
Our purpose

Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. 
Our people and culture

Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ways of thinking, ideas and perspectives, and bring more creativity and innovation to help solve our clients’ most complex challenges. This makes Deloitte one of the most rewarding places to work.
Professional development

At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India.
Benefits to help you thrive

At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially—and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you.
Recruiting tips

From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.

Requisition code: 352055