Service Support Associate II - CPE Compliance - Risk and Brand Protection - Hyderabad

Hyderabad, Telangana, India

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Position Summary

As a Services Support Associate II, Firm Risk, Compliance, and Governance Services on the CPE Operations team, you will be responsible for:

  • Reviewing CPE compliance documentation and completing follow-up communications as needed
  • Reporting errors and escalations to management
  • Ensuring CPE compliance procedures and policies are followed and documented appropriately
  • Entering new data into NextGen and updating data based on third-party CPE documentation and information
  • Verifying third-party data and supporting internal teams with data reporting requests

The team

CPE Operations is an important cog in learning and compliance. Team facilitates delivery of CPE related learning activities. Record and review all compliance related documentation to maintain standards of CPE compliance. Update learning credits for professionals in respective systems, hereby upholding compliance requirement for professionals and organization alike.

Location: Hyderabad

Shift Timings: 11 AM to 8 PM IST or 2 PM to 11 PM IST

Qualifications

Required:

  • Bachelor’s degree required
  • Experience reviewing compliance documentation and maintaining process records
  • Experience entering, updating, and validating data in business systems
  • Experience supporting reporting requests and working with internal stakeholders
  • Proficiency in Microsoft Office tools
  • Experience working in a professional services environment

Preferred:

  • Master of Business Administration (MBA)
  • Experience supporting learning operations, compliance operations, or course administration
  • Experience working with third-party documentation or data validation processes
Our purpose

Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. 
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Professional development

At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India.
Benefits to help you thrive

At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially—and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you.
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Requisition code: 351174