We are seeking a Generative AI Engineer with a strong business background to design, build, and deploy AI-powered applications and services that enhance business processes, digital products, and user experience. This role ideal for someone with experience in management consulting, professional services, or business development who understands how to translate business challenges into practical technical solutions. You will work at the intersection of business strategy and technology, identifying opportunities to automate workflows, improve data-driven decision-making, and leverage AI and automation tools to make our organization more efficient and effective.
Work you'll do
Primary Responsibilities (Business-Focused)
- Engage with business stakeholders to understand business processes, requirements, pain points, and strategic objectives
- Proactively identify inefficiencies and opportunities in our workflows, processes, and systems, and recommend practical solutions that drive business value
- Translate business needs into technical requirements – bridge the gap between what the business needs and what technology can deliver
- Design and implement process improvements using automation, AI-enabled workflows, and our existing technology stack
- Collaborate with product, operations, and business teams to prioritize initiatives and deliver solutions that improve efficiency and outcomes
Secondary Responsibilities (Technical Implementation)
- Design, develop, test, and deploy AI-powered applications and automation workflows using Python and our existing technology suite
- Build retrieval-augmented generation (RAG) pipelines to enhance our ability to leverage internal knowledge and data
- Integrate AI services with enterprise applications, APIs, and data sources – connect our tools and systems to create seamless workflows
- Work with Microsoft Power Suite (Power Automate, Power Apps) to build low-code/no-code automation solutions where appropriate
- Evaluate and improve solution quality, reliability, and performance using monitoring, testing, and observability practices
- Stay current with emerging AI tools and automation frameworks relevant to business process optimization
The team
The Business Solutions & Automation team focuses on applying AI, automation, and business-led technology solutions to improve processes, user experience, and operational efficiency. The team works across business, product, and operations stakeholders to identify opportunities, design practical solutions, and deliver scalable tools that support enterprise priorities. This role sits at the intersection of business strategy and technical execution to help translate business needs into effective AI-powered outcomes.
Location: Hyderabad
Shift Timings: 12:00 PM to 09:00 PM (USI working hours) / 08:30 AM to 05:30 PM (Sweden Business Hours)
Qualifications
Required:
- Bachelor of Engineering / Bachelor of Technology / Graduate
- 6-10 years’ experience in a similar role and Enterprise organisation.
- Business acumen: Experience in management consulting, professional services, sales operations, customer relationship development, or similar business-driven environments. You understand how professional services firms operate and how to improve efficiency and client value
- Strong Python programming skills – ability to write clean, maintainable code for production systems
- Hands-on experience building RAG solutions – designing and implementing retrieval-augmented generation pipelines
- Experience with Microsoft Power Suite – practical knowledge of Power Automate and/or Power Apps for workflow automation
- REST API integration – experience integrating with external services and APIs
- Git and standard software development practices – version control, code review, collaborative development
- Cloud platform experience – hands-on work with Azure (not necessarily deep expertise, but practical familiarity)
- Strong problem-solving, communication, and collaboration skills – ability to work across business and technical teams
- Ability to work independently and in cross-functional teams in a fast-paced environment
Preferred:
- CRM/Salesforce experience – familiarity with customer relationship management systems, ideally Salesforce.
- Understanding of responsible AI and security practices – awareness of ethical AI, data privacy, and compliance requirements.
- Agile delivery experience – comfort working in iterative, sprint-based environments.
- ML/AI exposure – general knowledge of machine learning concepts and what's possible with AI (not deep expertise).
- Python, cloud platforms (Azure, Microsoft), or related areas