At Deloitte, we’re all about collaboration. And nowhere is this more apparent than among our 2,000-strong internal services team. With our combined specialist skills, we provide all the essential support and advice our client-facing colleagues need, right across the firm. This enables them to focus all their efforts on delivering the best service possible to their clients. Covering seven distinct areas; Human Resources, Clients & Industries, Finance & Legal, Practice Support Services, Quality & Risk Services, IT Services, and Workplace Services & Real Estate, together we live, breathe and deliver the Deloitte experience.
Work you'll do
As an Associate Services Specialist I, IT Services on the IT Services team, you will be responsible for:
- Systems administration and management
- Customer liaison; Housekeeping and Documentation
- Managing user lifecycle management
- Executing group management; Administering access rights management
- Exchange administration; IT security administration and enforcement
- Providing the business with best practice advice and support
The team
The UK Internal Client Services includes teams focusing on Property & Corporate Services, Finance, Partner & Staff Services, Growth, IT Services, Human Resources and Shared Services. The I&AM/PAM is part of the IT Services Team which focuses primarily on user and systems administration and data access management.
At Deloitte, we’re all about collaboration. And nowhere is this more apparent than among our 2,000-strong internal services team. With our combined specialist skills, we provide all the essential support and advice our client-facing colleagues need, right across the firm. This enables them to focus all of their efforts on delivering the best service possible to their clients. Covering seven distinct areas; Human Resources, Clients & Industries, Finance & Legal, Practice Support Services, Quality & Risk Services, IT Services, and Workplace Services & Real Estate, together we live, breathe and deliver the Deloitte experience.
Location: Hyderabad
Shift Timings: 1:00 PM to 10:00 PM / 2:00 PM to 11:00 PM
Qualifications
Required:
- Education (degree): Bachelor’s degree/College diploma in Computer Science or equivalent industry experience
- 2+ years’ experience in Active Directory administration
- Understand and work on ‘preventing data leakage’ and ‘segregation of access’ through technology
- Experience of using a ticketing system such as ServiceNow or HP Service Desk
- Assist in the development of documentation and operational support
- Identify specific issues with migration or other directory technologies and have a basic understanding of how they interface
- Ability to communicate technical information to less experienced or non-specialist people, both verbally and in writing
Preferred:
- Famililar with PowerShell scripting and able to learn and build as per requirements
- LDAP query, SQL scripting will be an added advantage
- Experience of the core Microsoft packages is essential
- Must have good knowledge and experience of Microsoft infrastructure including, Active Directory, Exchange services and Folder Share Security
- Must have very good knowledge of Microsoft Outlook, Microsoft office suite products and Lotus Notes
- Experience in identity management is also required; ACL permissioning and managing large data/folder structures
- Contribute to, produce and maintain processes, procedures, operational documentation
- ITIL Foundation
- Microsoft Certified Solutions Associate (MCSA)
- Azure fundamentals and Administration
- Cloud Security fundamentals
- CISMP, COMPTIA S+