HIMS Cloud Admin- Senior Analyst- Bangalore

Bengaluru, Karnataka, India

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Position Summary

The Hybrid Infrastructure Management Services function is accountable for system administration, Cloud Infrastructure administration, server builds, virtualized application support, user support, application support, patching, troubleshooting, break fix, FCR etc. This function is responsible for working with Internal clients across the firm and works closely with other ITS teams.

Work you'll do

As a HIMS Cloud Admin on the Hybrid Infrastructure Management Services team, you will be responsible for:

  • Supporting daily operational activities including ticket resolution, troubleshooting, environment monitoring, report analysis, and client support calls
  • Participating in implementations, upgrades, and day-to-day operations across demo, sandbox, development, and client-facing production environments
  • Administering and patching Windows and Linux servers across in-house data centers and cloud platforms including AWS and Azure
  • Provisioning and supporting Windows and Linux environments in AWS and VMware while coordinating with infrastructure and delivery teams
  • Contributing to service improvement efforts, stakeholder coordination, technical documentation, and project workstream deliverables

The team

At Deloitte, we’re all about collaboration. And nowhere is this more apparent than among our 2,000-strong internal services team. With our combined specialist skills, we provide all the essential support and advice our client-facing colleagues need, right across the firm. This enables them to focus all their efforts on delivering the best service possible to their clients. Covering seven distinct areas; Human Resources, Clients & Industries, Finance & Legal, Practice Support Services, Quality & Risk Services, IT Services, and Workplace Services & Real Estate, together we live, breathe and deliver the Deloitte experience.

Location: Bangalore

Shift Timings: Rotational Shift (24x7x365) – 9PM-6AM, 5.30AM-2.30PM, 2PM-11PM

Qualifications

Required:

  • Bachelor of Engineering or Bachelor of Technology
  • 3.9- 5 years of experience in a similar role with an enterprise organization
  • Experience administering cloud platforms including Amazon Web Services (AWS), Microsoft Azure, Google Cloud Platform (GCP), or Oracle Cloud Infrastructure (OCI)
  • Experience patching Linux and Windows servers across in-house data centers and cloud environments
  • Experience provisioning Windows and Linux environments in AWS and VMware
  • Experience with Active Directory, Dynamic Host Configuration Protocol (DHCP), Domain Name System (DNS), cluster environments, and certificate management
  • Experience with incident, change, and problem management processes

Preferred:

  • Information Technology Infrastructure Library (ITIL) V3 Foundation certification
  • Amazon Web Services (AWS) Certified Cloud Practitioner certification
  • Microsoft Azure Administrator certification
  • Experience with data collection thresholds, analysis, and management reporting
  • Experience supporting business impact assessment and risk assessment processes
  • Experience applying infrastructure architecture and IT governance concepts across cross-functional teams
Our purpose

Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. 
Our people and culture

Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ways of thinking, ideas and perspectives, and bring more creativity and innovation to help solve our clients’ most complex challenges. This makes Deloitte one of the most rewarding places to work.
Professional development

At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India.
Benefits to help you thrive

At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially—and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you.
Recruiting tips

From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.

Requisition code: 362446