Knowledge Services - Pipeline Content- Analyst

Hyderabad, Telangana, India

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Position Summary

Associate, Content Management

Deloitte Support Services India Private Limited is seeking an Associate, Content Management to support pipeline content and thought leadership activities for the USI Delivery Centre. In this role, you will help manage and publish content, maintain knowledge assets, and support content lifecycle activities across enterprise platforms. The role requires experience with content management tools, attention to publishing standards, and the ability to work effectively with stakeholders in a virtual environment.

Work you'll do

As an Associate, Content Management on the USI Delivery Centre team, you will be responsible for…

  • Creating and updating knowledge exchange records and publishing content in alignment with defined workflows
  • Managing content taxonomy, tagging, archival, and search optimization activities across supported platforms
  • Supporting customized content activities, including user interface/user experience updates and promoted search results
  • Partnering with stakeholders and subject matter experts to implement practical content management solutions
  • Maintaining content quality by checking for duplicate submissions and following established publishing standards

The team

Deloitte Support Services India Pvt Ltd. (U.S India Enabling Areas (EA)) at the U.S. India offices are the support arm of the organization and comprise several groups including Talent, Technology, Finance, Communications, Field Operations, etc. EA gives every client-service business unit access to the best and brightest resources when it comes to support services. More specifically, EA enables the business units to solely focus on satisfying clients and developing new products and services to sustain competitive advantage, while they consolidate and standardize a diverse collection of systems, processes, and functions. The team provides a wide array of services to the U.S firms and U.S India professionals, and is continually evaluating and expanding its portfolio.

Location: Hyderabad

Shift Timings: 11 AM to 8 PM

Qualifications

Required:

  • 1+ year of content management experience
  • Familiarity with Thought Leadership or Insights processes
  • Experience with SharePoint 2010 and SharePoint Online
  • Experience with HyperText Markup Language (HTML), Cascading Style Sheets (CSS), InfoPath, and jQuery
  • Master's degree in Master of Business Administration (MBA), Post Graduate Diploma in Management (PGDM), or Master of Arts (MA)

Preferred:

  • Experience with Adobe Experience Manager
  • Experience managing content taxonomy, tagging, and archival activities
  • Experience with content lifecycle management and search optimization
  • Experience using Microsoft Word, PowerPoint, Excel, and Access
  • Experience supporting document workflow standards and knowledge repositories
Our purpose

Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. 
Our people and culture

Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ways of thinking, ideas and perspectives, and bring more creativity and innovation to help solve our clients’ most complex challenges. This makes Deloitte one of the most rewarding places to work.
Professional development

At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India.
Benefits to help you thrive

At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially—and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you.
Recruiting tips

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Requisition code: 353047