Services Support Associate II, Contracts Lifecycle Management
Do you have an aptitude for Contract review, AI, data analytics and creating positive user experiences? If so, you may be a good fit for this role. At Deloitte, we provide client services and develop new products and services to sustain competitive advantage, while managing a diverse collection of systems, processes, and functions. As a Records & Contracts (R&C) Services Support Associate II, you’ll help facilitate compliance with policies and practices related to records and contracts management by providing technology, tools and processes tailored to meet customer needs.
Work you'll do
As a Services Support Associate II, Firm Risk, Compliance, and Governance Services on the R&C team, you will be responsible for:
- Interpret contract conditions, review contract specifications, and identify potential risks.
- Utilize AI for trend analysis, contract review, and extraction of insights from contract data, including transforming contract-related business questions into actionable, repeatable generative artificial intelligence prompts.
- Participate in technology upgrade and enhancement projects and perform user acceptance testing.
- Coordinate and manage assigned processes, projects, technologies, and initiatives, including identifying required actions and improvements and working with the R&C team to support compliance.
- Execute research, data analysis, queries, and report generation within contracts management and related systems, while maintaining project documentation and standard operating procedures.
The team
The R&C team consists of an integrated, cross-functional group of team members, with every role critical to our successful project delivery. R&C partners with each Deloitte business to facilitate compliance with policies and practices related to records and contracts by providing technology, tools and processes tailored to meet their needs. We also play a key role in coordinating with the Office of General Counsel for document preservation requests. The team works closely with stakeholders in developing new processes and collaborates to enhance existing operations.
Location: Hyderabad
Shift Timings: 2 PM to 11 PM
Qualifications
Required:
- Bachelor’s degree
- 1-3 years of work experience
- Advanced Microsoft Office skills
- English language proficiency, written and verbal
- Experience providing customer service support
- Ability to collaborate with team members in India and the United States
- Attention to detail for accuracy in work output
Preferred:
- Experience analyzing contract data and using AI to support reporting and strategic insights