Do you thrive on developing creative and innovative insights to solve complex challenges? Want to work on next-generation, cutting-edge products and services that deliver outstanding value and that are global in vision and scope? Work with other experts in your field? Work for a world-class organization that provides an exceptional career experience with an inclusive and collaborative culture?
Want to make an impact that matters? Consider Deloitte Global.
Work you'll do
As an Arcitect on the P&S team, you will be responsible for:
- Lead ServiceNow application architecture efforts and provide guidance to business and technology teams on platform strategy, standards, roadmaps, and implementation approaches.
- Manage stakeholders, business requirements, project scope, and client expectations across multiple complex initiatives.
- Create and maintain design specifications, architectural diagrams, process diagrams, and Agile user stories to support platform enhancements and delivery.
- Design, configure, develop, and implement ServiceNow solutions, including workflows, custom scripting, data loads, platform upgrades, and third-party integrations.
- Guide development teams through analysis, development, testing, troubleshooting, and risk management to support stable and scalable ServiceNow operations.
The team
We’re leading with bold innovations by embracing risk with a design-driven and iterative approach that is transforming our IT Operations on a global scale and looking for someone with strong scripting, operations, and software development background. Unlike anywhere else in the industry, we are creating roles and teams that combine deep software knowledge with operations to drive unmatched service reliability.
Our mission is to deliver services that matter and achieve and sustain operational excellence. You will be at the heart of fulfilling our mission by bringing your cloud experience to the table to own and help our vision of engineering reliability end to end. You will design and implement continuous improvement of the management, design, and function of our operational environments to achieve speed and reliability to enable business agility and happy users
Location: Hyderabad/ Bengaluru/ Pune
Shift Timings: 11 AM to 8 PM
Qualifications
Required:
- Bachelor’s degree
- 10+ years of experience in software platform or product development and architecture
- 5+ years of experience with the ServiceNow platform across one or more of the following modules: Information Technology Service Management, Human Resources Service Delivery, Application Portfolio Management, Project Portfolio Management, Governance, Risk, and Compliance, or Information Technology Asset Management
- Experience managing multiple customers, complex projects, and multiple initiatives concurrently
- Experience leading architecture activities for commercial off-the-shelf or low-code/no-code platforms, including design, roadmap development, and proof of concepts
Preferred:
- Experience with Integrated Risk Management or Governance, Risk, and Compliance modules in ServiceNow
- Experience designing, building, and maintaining ServiceNow integrations using Representational State Transfer application programming interfaces (REST APIs)
- Experience developing and configuring ServiceNow applications using JavaScript
- Experience creating design specifications, architectural diagrams, and process diagrams
- Experience guiding development teams through analysis, development, and testing