Title by Manager

Assistant Manager, Operations

Clean Job Title

Assistant Manager

Preferred Level

4

Business Unit

DTTL People & Operations - Culture & Enablement

Work you’ll do

As an Assistant Manager-Operations, you’ll play a pivotal role in helping to establish and maintain infrastructure that enables efficient execution of the Culture & Enablement portfolio strategic priorities and promotes team health. In this role, you’ll collaborate closely with the Operations lead to provide strategic initiative support across the Culture & Enablement portfolio to drive Deloitte Global C-suite priorities for leaders and professionals and ensure programs and initiatives resonate with our global audience and are delivered successfully. Responsibilities include:

·     Support the planning, execution, and communications for marquee events, recurring forums, and signature campaigns, ensuring alignment with strategic objectives and stakeholder expectations.

·     Collaborate with Operations lead and Center of Excellence leads to develop and edit communications in support of portfolio needs, and aligned with brand standards

·     Develop and maintain project plans, onboarding materials, and templates and artifacts such as playbooks, toolkits, onboarding frameworks, project management trackers

·     Manage all aspects of event logistics, recurring forums, signature campaigns, material support requests, and ad-hoc project support for cross-COE and process-driven initiatives as required

·     Support project management for Deloitte Global intranet project migration and page maintenance

·     Maintain Deloitte Global-wide internal distribution list management

·     Support Operations reporting maintenance and requirements

·     Act as key resource to facilitate team connection opportunities and team meetings and strategy sessions

Qualifications

·     Fluency in English.

·     Bachelor’s degree in Human Resources, Business Administration, Operations, Communications, Project Management, or a related field.

·     Project Management, Business Operations, or related certifications are considered an asset.

·     6+ years of experience in operations, program coordination, employee engagement, HR, or a related field.

·     Experience supporting projects, events, or operational processes.

·     Mastery of Microsoft Office (Excel, PowerPoint, Word) and virtual teaming platforms (Teams, Zoom, etc.)

·     SharePoint Modern and intranet knowledge is an asset.

·     Experience working with diverse stakeholders in a matrixed, global virtual environment, with the ability to build relationships and manage contributors at all levels, from staff to senior executives.

·     Strong organizational skills with exceptional attention to detail, follow-through, and a commitment to producing high-quality, error-free work.

·     Excellent written and verbal communication skills with the ability to prepare professional stakeholder communications and executive-ready materials.

·     Strong project coordination, task management, and prioritization skills, with the ability to manage multiple projects and competing priorities in a fast-paced, results-oriented environment.

The team

The Global (DTTL) People team supports our talented, forward-thinking professionals with a broad range of development, well-being, and engagement programs to enhance their professional and personal journeys. We provide top-notch, leading-edge thinking and advisory support and partner with our businesses to ensure our professionals develop the right skills and talents to deliver on ambitious priorities.

Our culture

Deloitte Global inspires leaders at every level. We believe in investing in you, helping you embrace leadership opportunities at every step of your career, and helping you identify and hone your unique strengths. We encourage you to grow by providing formal and informal development programs, coaching and mentoring, and on-the-job challenges. We want you to ask questions, take chances, and explore the possible.

Professional development

From entry-level employees to senior leaders, we believe in investing in you, helping you identify and hone your unique strengths at every step of your career. We offer opportunities to build new skills, take on leadership opportunities, and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

Benefits

At Deloitte, we value our people and offer employees a broad range of benefits. Our Total Rewards program reflects our continued commitment to lead from the front in everything we do—that’s why we take pride in offering a comprehensive variety of programs and resources to support your health and well-being.