Level: L20- Operations Associate
As an Operations Associate at Deloitte, you will be responsible for applying process expertise to document SOPs, identify key dependencies, lead small workstreams, mentor junior team members, and support operational excellence and transformation initiatives.
Work you'll do
As an Operations Associate on the Enterprise Operations as a Service team, you will be responsible for:
- Perform daily reconciliation of incoming cash receipts against open invoices and accounts receivable records
- Apply customer payments accurately in financial systems and ensure correct transaction coding and classification
- Investigate and resolve discrepancies between bank deposits, expected payments, and system records
- Collaborate with internal stakeholders to resolve billing and payment issues and maintain documentation of cash transactions, adjustments, and reconciliations
- Prepare cash application and outstanding receivables reports and support workflow improvements to reduce errors and improve efficiency
The team
The Enterprise Operations Portfolio is a collection of Offerings that helps clients achieve the maximum possible impact and value from their investments in Finance, Supply Chain and IT operations. By taking a holistic view of these key business functions from strategy articulation through process design and technology enablement, we can help our clients navigate their challenges while operating components of their business.
As our clients drive towards their digital future, Finance, Supply Chain, and IT play an increasingly important role in how these organizations interact with their customers, suppliers, and other key stakeholders. By combining our strategy, operations improvement, implementation, and operate capabilities, we can be more creative in how we deploy our resources and drive innovation at market pace.
Location: Hyderabad/Chennai
Shift Timings: 24*7 (including night shift)
Qualifications
Required:
- 1.5-3 years of experience in order-to-cash (O2C) processes
- Bachelor of Commerce, Bachelor of Business Administration, or another 3-year graduate degree
- Proficiency in Microsoft Excel and Microsoft Office Suite
- Experience using enterprise resource planning or accounting systems such as PeopleSoft or Oracle
- Experience in cash application, accounts receivable reconciliation, payment posting, or discrepancy resolution