Deloitte | India Offices of the US

Web Content Frontend Developer

Job Description

The key performance objective of this position is the ability to simultaneously manage and coordinate a number of complex web management initiatives within stringent timelines. These initiatives support the overall key strategies and objectives of the Deloitte Technology-US organization. The primary function of this role is to provide technical support for internal web portals and applications, administer media hosting requests from our internal clients, be a technical subject matter expert and should adapt to different working styles. This person will also serve as a backup for US work as needed.

Core responsibilities

Responsibilities include:

• Work on multiple US initiatives within the Deloitte Technology–US Media and Communications Digital Infrastructure team, delivering advanced web services and strategic guidance to internal clients.
• Translate complex technical project details—including those involving AI, GenAI, and automation—into clear, actionable insights for management and non-technical stakeholders.
• Collaborate with content and business stakeholders to identify needs and architect innovative technical solutions, leveraging AI and GenAI where appropriate to enhance efficiency, creativity, and impact.
• Partner with design teams to review and refine website and application requirements, ensuring alignment with user experience best practices and GenAI-driven personalization opportunities.
• Work closely with development teams and architects on solution deployments, maintenance, and rigorous testing—including technical unit, user acceptance, and GenAI model validation.
• Configure and customize modern SharePoint or equivalent systems, implementing both standard and custom features, SPFx components, workflows, forms, security, and integrations—utilizing AI and GenAI capabilities to automate and optimize processes.
• Apply expertise in web technologies (HTML, CSS, JavaScript, JQuery, XML) to design, code, and implement scalable, AI- and GenAI-enabled applications.
• Lead the testing and debugging of code, troubleshooting software, AI, and GenAI-related issues to ensure robust, reliable solutions.
• Review website interfaces and software stability, incorporating AI- and GenAI-driven analytics to monitor performance and user engagement.
• Provide creative, innovative ideas to ensure all media and content are engaging, audience-appropriate, and aligned with business objectives—exploring GenAI tools for content generation, personalization, and automation.
• Collaborate with the Digital team to enhance the quality of web communications and maintain up-to-date, GenAI-enhanced information on portals.
• Oversee the creation of brand-compliant graphics, animations, and images, leveraging GenAI-powered design tools to enhance visual impact and efficiency.
• Ensure timely completion of tasks within Service Level Agreements (SLAs), demonstrating strong time and project management skills.
• Provide regular updates to leadership, manage key events and initiatives, and champion a culture of teamwork and collaboration.
• Partner with the Digital Communications leader to anticipate future needs and develop strategic plans, including the adoption of emerging GenAI technologies.
• Demonstrate a commitment to continuous learning, staying abreast of new technologies—including GenAI, AI, and machine learning—while delivering high-profile projects for firm leadership.

Qualifications, experience and education required

• Degree in Information Technology, Web Design, Computer Science, or a related field.
• 5+ years’ experience with Microsoft Modern SharePoint or relevant digital collaboration technologies.
• Experience with core Microsoft O365 packages and enterprise productivity tools.
• Demonstrated experience with GenAI (Generative AI) technologies, including:
  • Implementing GenAI solutions for content creation, personalization, or automation within digital platforms
  • Utilizing GenAI tools (e.g., ChatGPT, Copilot, DALL-E, or similar) to enhance web experiences or streamline workflows
  • Familiarity with prompt engineering, fine-tuning, or integrating GenAI APIs into enterprise applications
• Proficient in HTML, JavaScript, JQUERY, CSS, Adobe Creative Cloud, Omniture Site Catalyst (or equivalent analytics tools), and CMS platforms (e.g., Microsoft Modern SharePoint, SharePoint 2019).
• Working knowledge of web-based communication tools, social media platforms, and digital engagement technologies.
• Strong project management and organizational skills, with the ability to document and translate business requirements effectively.
• Ability to work independently with minimal supervision, demonstrating strong critical thinking and problem-solving skills.
• Commitment to continuous learning, especially in emerging technologies such as GenAI and machine learning.