As a Software Asset Lifecycle Management Senior Analyst, you will work with the latest technology, including automation and AI, encouraging innovation while developing and supporting best practices to drive software investment value and efficiency for our businesses. This role is far more than license compliance; it is about having an in-depth level of insight of the business software needs and balancing it with an ever-increasing complex software inventory.
Responsibilities
- Complete all admin and analysis to support the Software Governance Board (SGB) process.
- Carry out the daily operation of the software asset lifecycle management processes.
- Process new software and software removal requests in a timely and efficient manner.
- Support the maintenance of the software inventory/catalogue.
- Liaising with end users to ensure that software is up to date, in line with maintenance agreements and their working requirements.
- Support any cost optimization activity (e.g. re-harvesting)
- Enter and maintain information in the Software Asset Management toolset to address software versioning.
- Communicate via email, telephone, group meetings and presentations to end users, management and Vendors.
The team
At Deloitte, we’re all about collaboration. And nowhere is this more apparent than among our 2,000-strong internal services team. With our combined specialist skills, we provide all the essential support and advice our client-facing colleagues need, right across the firm. This enables them to focus all of their efforts on delivering the best service possible to their clients. Covering seven distinct areas; Human Resources, Clients & Industries, Finance & Legal, Practice Support Services, Quality & Risk Services, IT Services, and Workplace Services & Real Estate, together we live, breathe and deliver the Deloitte experience.
Location: Hyderabad
Work shift Timings (IST): 1:00 PM to 10:00 PM / 2:00 PM to 11:00 PM (7:30 AM to 5:00 PM)
Qualifications
· Bachelor of Engineering / Bachelor of Technology / Graduate
· 3+ years’ experience in a similar role and Enterprise organisation.
Essential
- Experience in a similar role at a large organization (c30,000 employees)
- Understanding of Software Asset Management, Release and Deployment processes
- Experience working with desktop, VDI, server and SaaS platforms.
- Produce dashboards and reporting to support strategic decision making, cost optimization and efficient use of the software inventory/catalogue.
- Style: Professional and confident
- Communication Skills: Must display good written and verbal communication skills.
- Team worker: Committed to team rather than individual success.
- People Development: Willing to dedicate time to knowledge sharing and informal training of others.
- Relationship Management: Able to build good relationships with internal clients at all levels, external clients, and peers.
- Implementation/Execution: Good at organizing and managing multiple priorities and/or projects by using appropriate methodologies and tools.
- Innovative: Able to introduce new ideas and processes which improve performance and productivity
- Problem Solving: Able to solve problems with the ability to encourage others in collaborative problem solving.
Tools:
- ServiceNow
- Ariba
- SCCM
- SNOW
- CMDB
- MS Excel
Desirable
· Analysis of business processes to provide best practice guidance
· ITIL V3/V4
· Identifying and supporting the automation of manual Monotonous processes
· Experience in data visualization, Office365, Macs