Senior Analyst - ITS Quality Assurance - Deloitte Support Services India Private Limited
The Quality Assurance is a team within Information Technology Services servicing both internal and external facing business units for Deloitte Australia.
Work you’ll do
As a part this team, you will:
• Work as a Senior Analyst in the ITS QA Team and support Deloitte Australia.
• Comprehensive knowledge of functional and non-functional testing.
• Work closely with Functional Testing, Automation Testing, and Application/Engineering teams.
• Design performance test strategy, approach, and success criteria for enterprise applications based on requirements and non-functional needs.
• Prepare workload models and design performance test plans, scenarios, and scripts.
• Execute performance tests (e.g., load, stress, spike, endurance/soak) and manage test cycles/campaigns as required.
• Monitor test execution and environments; identify and analyze performance bottlenecks.
• Perform performance engineering activities and validate performance improvements/fixes.
• Effectively interpret performance test results (metrics, logs, dashboards) and read graphs to derive insights.
• Produce performance test reports with clear findings, risks, and recommendations.
• Communicate progress and issues through regular status reports and appropriate escalation to the Test Lead/Manager.
• Collaborate with business and application teams to improve system performance and reliability.
• Assume primary responsibility as the Performance Testing SPOC (Single Point of Contact) for assigned projects/applications.
• Coordinate with other team members and monitor delivery progress.
• Attend and chair (where required) team and business meetings; present testing outcomes and quality status to senior stakeholders.
• Maintain a flexible approach to work schedule to meet testing cycles, which may involve working outside core hours/days.
• Ensure project deliverables are met and delivered on time for each project and test phase; escalate slippage where appropriate.
• Support additional project testing tasks as assigned by the Test Manager.
• Undertake ad-hoc duties as outlined by the Test Manager.
• Demonstrate the ability to deliver independently without significant senior support/escalation.
• Build rapport with senior stakeholders to broaden and strengthen relationships.
• Drive and contribute to a positive and constructive team culture.
• Share knowledge and implement improvement opportunities from lessons learned.
Work Location: Hyderabad
Shift Timings: 06.30 AM to 03.30 PM
The team
The Test Management Office (TMO) part of the ITS Quality Assurance team, delivers testing services to ITS and the wider Deloitte business. We are a dedicated team with a core competency in testing, test management, operational processes to support testing, and supporting tools and technologies. Our services include Project Delivery, Test Management and Operations & Governance
Qualifications
Required:
• Minimum of 3 years of experience in performance testing/performance engineering for enterprise applications.
• Strong experience in end-to-end performance testing, including requirement analysis, workload modeling, test plan preparation, scripting, execution, monitoring, bottleneck identification, and report generation.
• Competent in creating performance test strategy, performance test plans, and test scenarios.
• Experience managing performance test execution cycles and coordinating deliverables across stakeholders.
• Expert hands-on experience with LoadRunner (v12.5+), including installation/configuration and scripting.
• Strong experience creating/debugging LoadRunner scripts, including manual correlation, parameterization, and decision logic/custom code.
• Strong understanding of web technologies and scripting concepts (Java, Regular Expressions; exposure to C scripting is a plus if applicable to tool usage).
• Experience identifying performance bottlenecks using monitoring tools (e.g., Newrelic, AWS CloudWatch ,Dynatrace).
•Experience with performance testing across multiple protocols (HTTP/HTML, TruClient Protocol, REST, SOAP, database, etc.).
• Detailed knowledge of performance engineering concepts and tuning/fine-tuning collaboration with engineering teams.
• Ability to accurately model application usage and business processes into realistic performance scenarios.
• Experience providing in-depth analysis on the performance of web applications and APIs, including clear recommendations.
• Working knowledge of SDLC (Software Development Life Cycle), STLC (Software Testing Life Cycle), and defect lifecycle processes.
• Experience working alongside BAs (Business Analysts), PMs (Project Managers), and development teams.
• Strong multitasking and time management skills; ability to manage competing priorities within tight timeframes.
• Strong interpersonal and communication skills (oral, written, and listening).
• Self-motivated, proactive, and able to work both autonomously and within a team.
• Ability to recognize when to escalate and to the appropriate stakeholders.
• High degree of professionalism and strong organizational skills.
• Ability to operate in a rapidly changing environment; demonstrated flexibility in approach and attitude.
Good to have:
• Automation testing exposure (e.g., Katalon) and ability to collaborate with automation testing teams.
• SQL experience for troubleshooting and data validation.
• Experience working in Agile delivery teams and participating in ceremonies and iterative planning.
• Exposure to integration technologies (web services/APIs) and monitoring tools (application/infrastructure) where applicable.
•Nice to have exposure to generative AI (GenAI) in testing.
The Quality Assurance is a team within Information Technology Services servicing both internal and external facing business units for Deloitte Australia.
Work you’ll do
As a part this team, you will:
• Work as a Senior Analyst in the ITS QA Team and support Deloitte Australia.
• Comprehensive knowledge of functional and non-functional testing.
• Work closely with Functional Testing, Automation Testing, and Application/Engineering teams.
• Design performance test strategy, approach, and success criteria for enterprise applications based on requirements and non-functional needs.
• Prepare workload models and design performance test plans, scenarios, and scripts.
• Execute performance tests (e.g., load, stress, spike, endurance/soak) and manage test cycles/campaigns as required.
• Monitor test execution and environments; identify and analyze performance bottlenecks.
• Perform performance engineering activities and validate performance improvements/fixes.
• Effectively interpret performance test results (metrics, logs, dashboards) and read graphs to derive insights.
• Produce performance test reports with clear findings, risks, and recommendations.
• Communicate progress and issues through regular status reports and appropriate escalation to the Test Lead/Manager.
• Collaborate with business and application teams to improve system performance and reliability.
• Assume primary responsibility as the Performance Testing SPOC (Single Point of Contact) for assigned projects/applications.
• Coordinate with other team members and monitor delivery progress.
• Attend and chair (where required) team and business meetings; present testing outcomes and quality status to senior stakeholders.
• Maintain a flexible approach to work schedule to meet testing cycles, which may involve working outside core hours/days.
• Ensure project deliverables are met and delivered on time for each project and test phase; escalate slippage where appropriate.
• Support additional project testing tasks as assigned by the Test Manager.
• Undertake ad-hoc duties as outlined by the Test Manager.
• Demonstrate the ability to deliver independently without significant senior support/escalation.
• Build rapport with senior stakeholders to broaden and strengthen relationships.
• Drive and contribute to a positive and constructive team culture.
• Share knowledge and implement improvement opportunities from lessons learned.
Work Location: Hyderabad
Shift Timings: 06.30 AM to 03.30 PM
The team
The Test Management Office (TMO) part of the ITS Quality Assurance team, delivers testing services to ITS and the wider Deloitte business. We are a dedicated team with a core competency in testing, test management, operational processes to support testing, and supporting tools and technologies. Our services include Project Delivery, Test Management and Operations & Governance
Qualifications
Required:
• Minimum of 3 years of experience in performance testing/performance engineering for enterprise applications.
• Strong experience in end-to-end performance testing, including requirement analysis, workload modeling, test plan preparation, scripting, execution, monitoring, bottleneck identification, and report generation.
• Competent in creating performance test strategy, performance test plans, and test scenarios.
• Experience managing performance test execution cycles and coordinating deliverables across stakeholders.
• Expert hands-on experience with LoadRunner (v12.5+), including installation/configuration and scripting.
• Strong experience creating/debugging LoadRunner scripts, including manual correlation, parameterization, and decision logic/custom code.
• Strong understanding of web technologies and scripting concepts (Java, Regular Expressions; exposure to C scripting is a plus if applicable to tool usage).
• Experience identifying performance bottlenecks using monitoring tools (e.g., Newrelic, AWS CloudWatch ,Dynatrace).
•Experience with performance testing across multiple protocols (HTTP/HTML, TruClient Protocol, REST, SOAP, database, etc.).
• Detailed knowledge of performance engineering concepts and tuning/fine-tuning collaboration with engineering teams.
• Ability to accurately model application usage and business processes into realistic performance scenarios.
• Experience providing in-depth analysis on the performance of web applications and APIs, including clear recommendations.
• Working knowledge of SDLC (Software Development Life Cycle), STLC (Software Testing Life Cycle), and defect lifecycle processes.
• Experience working alongside BAs (Business Analysts), PMs (Project Managers), and development teams.
• Strong multitasking and time management skills; ability to manage competing priorities within tight timeframes.
• Strong interpersonal and communication skills (oral, written, and listening).
• Self-motivated, proactive, and able to work both autonomously and within a team.
• Ability to recognize when to escalate and to the appropriate stakeholders.
• High degree of professionalism and strong organizational skills.
• Ability to operate in a rapidly changing environment; demonstrated flexibility in approach and attitude.
Good to have:
• Automation testing exposure (e.g., Katalon) and ability to collaborate with automation testing teams.
• SQL experience for troubleshooting and data validation.
• Experience working in Agile delivery teams and participating in ceremonies and iterative planning.
• Exposure to integration technologies (web services/APIs) and monitoring tools (application/infrastructure) where applicable.
•Nice to have exposure to generative AI (GenAI) in testing.
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