Manager – Technology, Media & Telecommunications (TMT) Industry | Media & Entertainment and Sports Research | TMT Center – Research & Insights | Growth & Purpose
This role involves contributing to thought-leadership and research projects across the full lifecycle - from design to delivery - examining critical challenges and opportunities in the Media & Entertainment (M&E) sector – spanning advertising, publishing, social platforms, live entertainment, and sports sub-sectors.
The candidate’s work will focus on co-leading primary research (flagship survey projects) and covering both traditional media markets (e.g., broadcasters, film studios etc.) as well as AI-driven media and entertainment business models, with additional emphasis on streaming platforms & ecosystems, advertising evolution, sports business models, gaming, emerging AI and immersive technologies in sports and entertainment space, and emerging content ecosystems.
Our work includes whitepapers, in-depth research reports, short-form articles, data-based research tools, client presentations, and collaterals for specific clients and accounts. These deliverables would integrate information from a range of primary and secondary sources, including Deloitte subject-matter experts, primary research (surveys), publicly available data, third-party research, analyst reports, presentations, industry commentaries, and news articles.
Responsibilities:
As a Manager focused on developing thought-leadership, you will be required to –
- Work across diverse Media & Entertainment sector topics, quickly build subject-matter familiarity, synthesize complex information, and deliver high-quality research insights.
- Demonstrate subsector-level expertise across the media & entertainment landscape, including relevant technologies, business models, and financial drivers. This includes proactively researching companies, trends, themes, underlying technologies, and potential disruptions through direct study of industry reports, company disclosures and other credible sources.
- Design research proposals, build consensus, and formulate a research plan. Execute structured research plans by translating business objectives into clear research questions, identifying areas of investigation, and conducting thorough primary research (especially surveys) and secondary research (using relevant and trustworthy industry, company, and news sources).
- Interact with internal and external subject matter experts on industry topics and synthesize takeaways and findings into concise and well-structured narratives, and shape internal/external thought-leadership content and collaterals – through a combination of expertise and direct study, complemented by AI tools.
· Work closely with U.S. colleagues and senior researchers to understand, refine, and manage internal client expectations and priorities.
· Apply established research tools and methodologies to support business decision-making, and work on varied data sets (e.g., survey data, publicly available data sets) to derive data-driven insights.
· Identify and use the relevant data analysis methods and work with the relevant data science and analytics professionals to analyze voluminous and complex datasets.
· Demonstrate strong writing skills as required for thought leadership reports.
· Display strong consultative and engaging presentation skills.
- Being largely autonomous (with minimal supervision) and managing the projects to ensure outcomes and meet deadlines, demonstrating a high level of ownership and accountability.
- Support practice leaders with internal briefings and external client meetings/webinars – by performing customized data analysis and presenting results and insights into client-ready briefing decks.
- Ability to apply sound research judgment by grounding outputs in direct study and critical thinking, while using generative AI tools to enhance efficiency and not as a substitute for independent synthesis.
- Develop an understanding of Deloitte’s solutions, services, and offerings.
Requisite experience and skills
Experience
- 11-15 years of experience in supporting/managing research projects, preferably in M&E industry related topics and areas as noted earlier in this document.
- Understanding of key trends shaping the entertainment ecosystem, including the evolution of streaming and direct-to-consumer models, content monetization approaches, audience consumption patterns, gaming industry and business models, and competitive dynamics across traditional and digital media players.
- Understanding of the sports landscape, including media rights, distribution models, fan engagement strategies, and the growing role of digital platforms in shaping sports consumption.
- Awareness of the impact of emerging technologies, including Generative AI, on business models, customer engagement, and content creation across the entertainment and sports value chain.
- 10+ years of experience in leading/managing primary survey-based research projects, including:
- Developing research hypotheses
- Designing survey questions
- Managing/working with the survey vendors in fielding the surveys
- Tabulating results and performing statistical data analysis/testing, using specific methods
- Extracting/generating insights that validate the research hypotheses
- Writing and presenting short/long-form deliverables that capture the key insights.
- Demonstrate experience with quantitative and qualitative research methods such as statistical analysis, and data analysis – including exploring the use of Generative AI based methods.
- Strong written, verbal, and interpersonal communication skills. Is adept at using storyboarding, and structuring strategies.
- Sound analytical skills with experience in one or more of the following research methods: Primary research (surveys), secondary research, and case study research.
- Strong data analysis skills with the ability to work with quantitative and qualitative data – interpret, analyze, visualize, and provide data-driven insights.
- Assess opportunities and challenges facing companies in the TMT industry
- Provide practical and actionable insights - whether they are strategic, technical, or operational.
- Bring together a range of stakeholders to address issues impacting the health and evolution of the TMT industry.
- Make extensive use of leading practices from TMT professionals across diverse disciplines, including content strategy, digital distribution, advertising and monetization, consumer analytics, rights management, finance, risk management, regulation, and human capital, to identify innovative steps they have taken to address critical challenges.
· Experience working with US/global clients and teams is preferred. Since the job requires working closely with US-based colleagues, the ability to work across cultures is important.
Industry/sector/subsector skills
· Business research/thought leadership development in the Media & Entertainment industry is preferred.
· A broad understanding of leading US companies across studios, streamers, leagues, teams, and digital media platforms; familiarity with evolving business and monetization models within the sector is also essential.
Technical skills
· Proficiency in using one or more of the research tools/databases, including S&P Global, Factiva, Thomson Research, Refinitiv Workspace, and Gartner.
· Ability to develop compelling and analytical data visualizations using one or more tools like Excel, Tableau, Power BI, or others (including new sources like HundredX)
· Problem-solving and critical thinking skills to generate meaningful analytical insights.
· Broad understanding of strategy models and frameworks, and the ability to apply them to research problems.
· Proficiency in using generative AI-based platforms and tools in a responsible and transparent way to elevate research discovery, data insights, analytical rigor, and business writing.
· Proficiency in using generative AI and related tools to identify early signals and trends shaping the market through continuous sensing will be preferred.
· Familiarity with building custom GPTs and custom gen-AI research tools will be an added advantage.
The Team
Deloitte’s Center for TMT is one of the industry teams within the Research & Insights (R&I) group, focusing primarily on the TMT industry. The Center's goals are to:
Learn more about the TMT Center and have a peek into our work here.
The broader Deloitte Research and Insights team
The Deloitte Research and Insights teams’ mission is to conduct research and analysis to develop compelling, forward-looking perspectives that enable clients to anticipate, prepare for, and respond to “what’s coming next.”
The team plays an integral role in strengthening the firm’s strategic positioning by developing high-quality thoughtware from end to end, published on Deloitte Insights.
Their work includes:
- Managing relations with internal stakeholders.
- Using advanced data science and survey advisory capabilities to strengthen the credibility of insights.
- Using editorial and visualization capabilities to improve the stickiness of firm thoughtware.
Qualifications, experience, work location, and timing
· Academic qualification:
o Master’s Degree like MBA, or Post Grad degree in Management / Economics
o Bachelor’s degree in computer sciences / Tech / Engineering and related areas [recommended]
· Work experience: 11-15 years
· Location: Hyderabad
· Work hours: 11:00 AM – 8:00 PM IST (expected to stretch during busy periods)
How you’ll grow
At Deloitte, we’ve invested a great deal to create a rich environment in which our professionals can grow. We want all our people to develop in their own way, playing to their own strengths as they hone their leadership skills. And, as a part of our efforts, we provide our professionals with a variety of learning and networking opportunities—including exposure to leaders, sponsors, coaches, and challenging assignments—to help accelerate their careers along the way. No two people learn the same way. So, we provide a range of resources including live classrooms, team-based learning, and eLearning. Deloitte University (DU): The Leadership Center in India, our state-of-the-art, world-class learning Center in the Hyderabad offices is an extension of DU in Westlake, Texas, and represents a tangible symbol of our commitment to our people’s growth and development. Explore DU: The Leadership Center in India
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