Deloitte | India Offices of the US

USI NSE Reporting Hub – Assistant Manager

As an experienced and high-performing Assistant Manager in our NSE Centre (NSEC) Reporting Hub, you will play a key role in ensuring the hub’s continued success by delivering an exceptional experience and significant impact to stakeholders through high-quality, timely reporting and insights. Reporting to the Hub Manager, you will independently drive multiple reporting initiatives while managing and developing hub resources, and owning stakeholder engagement end-to-end—from requirement capture through delivery and adoption.

Key Responsibilities:

Reporting, Analytics & Data Management

• Lead the end-to-end delivery of executive-level reporting, dashboards, and management information (MI) for NSEC leadership stakeholders.
• Translate stakeholder needs into clear reporting requirements (KPIs/definitions, logic, refresh cadence, and acceptance criteria) and guide the team to implement them.
• Oversee data collation, cleaning, validation, and organization primarily in Excel, leveraging multiple internal/external data sources to ensure accuracy, completeness, and relevance.
• Oversee the build and maintenance of Power BI/Tableau dashboards and Excel-based reporting solutions; ensure solutions remain current, performant, and aligned to company standards.
• Apply robust testing and quality assurance processes and resolve data/reporting issues through structured troubleshooting and root-cause analysis.
• Maintain comprehensive documentation (processes, data workflows, SOPs, troubleshooting guides, and best practices) to enable knowledge transfer and audit readiness.

Resource Management & People Leadership

• Manage and direct hub team resources to ensure timely, high-quality deliverables; allocate work, set priorities, and remove blockers.
• Coach and develop analysts on reporting best practices, stakeholder management, documentation discipline, and quality standards.
• Provide regular updates on delivery status, risks, and dependencies; escalate as needed and drive accountability to outcomes.

Programme and Business Support

• Support assigned business support tasks such as budget tracking and general program management activities, where required by stakeholders.
• Implement and oversee change management processes, documenting and tracking change requests and approvals in line with agreed governance protocols.
• Conduct ad-hoc strategic analyses and discrete program management activities as needed by business leaders.
  
  

Stakeholder Engagement & Communication

• Serve as a key point of contact for stakeholders—proactively managing expectations, priorities, and delivery timelines for hub outputs.
• Develop executive-level reports and presentations, distilling complex data into meaningful insights tailored to senior stakeholder audiences.
• Prepare content for, and support, meetings with internal and external stakeholders, ensuring effective action tracking and summary follow-ups.
• Oversee shared mailbox operations (as applicable), ensuring timely acknowledgement and response aligned to operational service agreements.

Continuous Learning & Adaptability

• Drive process improvement by identifying operational gaps, proposing enhancements, and monitoring impact.
• Keep abreast of NSE strategy and external trends to ensure reporting remains relevant and forward-looking, with input from Executive teams and internal SMEs.
• Upskill proactively to adopt new tools, technologies, and methodologies in response to evolving organizational needs.

Skills and Professional Experience:

People leadership experience:

• Proven track record leading and developing teams (work allocation/prioritization, coaching/mentoring, performance feedback), with a clear focus on building a collaborative, high-performing culture.

Team enablement:

• Demonstrated ability to guide junior resources on reporting best practices, quality/QA discipline, documentation standards, and stakeholder communication to consistently deliver on timelines and standards.

Analytical & Problem-Solving

• Strong analytical capabilities; comfortable working with data to identify trends, solve problems, and present insights.
• Proven ability to conduct root-cause analysis and drive service improvement.

Organization & Adaptability

• Highly organized, with demonstrated ability to manage competing priorities, meet tight deadlines, and adapt to evolving business needs.
• Flexible approach, able to juggle multiple projects and deliver high-quality results.

Business Acumen

• Understanding of business drivers and financial management, including budgeting, forecasting, and reporting.

Communication & Stakeholder Management

• Strong written and verbal communication skills; able to present information clearly to senior leadership and adapt messaging to diverse stakeholder audiences.
• Experience in developing executive-level presentations and summarizing complex topics concisely.

Experience

• Track record of managing multiple priorities, reporting on concurrent workstreams, and thriving in fast-paced environments.
• Accountability in stakeholder management for hub deliverables, coordinating with team members and ensuring superior produc`t quality and completion within stipulated timelines.
• Ability to elicit stakeholder requirements and design/implement effective reporting solutions.
• Strong interpersonal skills; able to build trust rapidly, apply sound judgement, and act with diplomacy and discretion across diverse stakeholder groups and geographies.

Qualifications:

Education:

• Bachelor’s degree or equivalent required.

Interpersonal Skills

• Strong verbal and written communication skills in English.
• Highly numerate and analytical, with a proactive approach to solving business challenges.
• Demonstrated ability to use initiative and excel under pressure, especially with conflicting and tight deadlines.
• Adaptable, with the ability to pivot quickly in response to shifting business priorities.
• Relationship-builder, keen to share new ideas and collaborate.
• Detail-oriented, takes ownership, makes informed decisions, and executes effectively.
• Proven team player, capable of working with virtual and distributed teams.

Professional Experience

• At least 7+ years’ demonstrated expertise working with data; skilled in leveraging analytics for business value.
• Proven track record of applying technology to business challenges and presenting insights to varied audiences.
• Experience in handling at least 10 complete Power BI or Tableau projects end-to-end.
• Entrepreneurial mindset with a positive, solutions-oriented attitude.
• Ability to elicit client requirements and design/implement effective reporting solutions.

Technical Skills Levels

Desirable Skills

• Experience in a professional services environment.
• Familiarity with data protection and privacy principles.
• Understanding of risk management and information system controls.