Analyst - Deloitte Support Services India Private Limited

The position of Talent Services Analyst is a member of the EDC Talent Services team and reports to the Talent Services Assistant Manager. This role provides administrative support to the client, Deloitte Australia and specifically provisions services for the Australian Learning function within Talent. This role requires a proactive approach, a high level of attention to detail, taking responsibility for multiple actions and activities within deadlines. It is essential the holder of this role maintain strict confidentiality regarding all personal and departmental matters and correspondence.

Work you’ll do:

This role has primary responsibility for the co-ordination of the key processes within the Deloitte

Australia Chartered Accountancy (CA)program including:

Enrolment Procedure

• Advise candidate base on the enrolment dates for upcoming modules (via. Yammer post)
• Create Saba courses and classes as per the CA ANZ and CASM dates
• Update Team Sites page with CASM information
• Create MS Forms Survey
• Review enrolment reports received from CA ANZ and analyze for accuracy, identifying and flagging any
• anomalies with the AU CA Consultant.
• Create a Master report for enrolments data by using headcount, service now and terminations report
• Email the candidates with study support selection process/eligibility criteria/service now approval
• requirement
• Upload the Master report to MS Teams for leadership review

Study Support Procedure

• Review Service Now status until the CASM deadline date
• Ensure that selections report is sent to CASM on or before the deadline date
• Place a textbook order with the vendor
• Process Swift invoices for CASM and textbooks within 5 business days from the date the invoices are
• updated on Swift
• Update Masters with attendance information from CASM
• Close/deliver Saba classes on time post auditing the DLC report

Results procedure

• Audit the CA ANZ results (from CA ANZ site) report to identify any discrepancies
• Update the Master report with result information using headcount and terminations
• Create results data for each Business Unit and share the results information on
• the following business day from the day results released to the firm

Failure procedure

• Send fail procedures and Did Not Attend (exam) emails to each candidate’s Coach and Talent team
• separately to maintain confidentiality.
• Recognition procedure
• Prepare Merit list PPT and share the data to the stakeholder

Other responsibilities

• Update Master report for each of the respective module with e-claims data
• Merge the Master report as per each Term at the end of supplementary results and for the entire year
• at the end of the year
• Answer the CA queries inbox with the AU timings to avoid dela
• Reporting activities such as downloading scheduled reports, creating and editing reports, reporting request triaging

Work Location: Hyderabad

The team

The “Enterprise Solutions” team at Hyderabad supports the Deloitte organization in Australia with a wide variety of capabilities categorized into skilled based CoE - Talent, Finance, Quality & Risk, Growth, Reporting & Analytics, and IT services.

The “Enterprise Solutions” are divided into sub-teams. Talent services comes under Talent CoE which manages the life cycle and non-lifecycle transactions for the employees of DTT Australia and ensures a seamless employee experience from onboarding until exit.

Our goal is to embed a culture that focus on what is important for DTT Australia and be the service provider of choice. Our culture empowers our people and gives them the capacity to act. It also reduces adverse outcomes and helps to cement our reputation for first-class service delivery.

Key Skills Required:

• Strong Excel skills with advanced level – look ups, shortcuts etc.
• Strong interpersonal and ability to communicate well at any level.
• Numeracy skills – must be comfortable with working with numbers
• Strong organizational skills and ability to operate independently
• Strong administrative skills and excellent self-organization and time management
• Ability to determine the criticality of each task
• Excellent attention to detail
• Strong time management skills – ability to work to timeframes and work on multiples activities at once
• Ability to develop strong relationships
• Able to work under pressure and ensuring to meet the business deadlines
• Ability to adapt to the process changes

Qualifications Required:

·       Bachelor’s or Post Graduate degree with 1 to 4 years of relevant experience in HR or learning administration

Preferred

• Knowledge on CAANZ

How you’ll grow

At Deloitte, we’ve invested a great deal to create a rich environment in which our professionals can grow. We want all our people to develop in their own way, playing to their own strengths as they hone their leadership skills. And, as a part of our efforts, we provide our professionals with a variety of learning and networking opportunities—including exposure to leaders, sponsors, coaches, and challenging assignments—to help accelerate their careers along the way. No two people learn in exactly the same way. So, we provide a range of resources including live classrooms, team-based learning, and eLearning. DU: The Leadership Centre in India, our state-of-the-art, world-class learning Center in the Hyderabad offices is an extension of the Deloitte University (DU) in Westlake, Texas, and represents a tangible symbol of our commitment to our people’s growth and development. Explore DU: The Leadership Center in India

Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.

Deloitte’s culture

Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture that is inclusive, invites authenticity, leverages our diversity, and where our people excel and lead healthy, happy lives.  Learn more about Life at Deloitte.

Corporate citizenship

Deloitte is led by a purpose: Together makes progress captures what makes Deloitte special. It is a human, memorable expression of how we bring our multi-disciplinary model to our clients, ecosystem alliances, people, and communities to create impact: together. Learn more about Deloitte’s impact on the world.