Deputy Manager (T1) – ITS Global Technology Operating model (GTOM) - Deloitte Support Services India Private Limited
Organisation Summary
At Deloitte, we’re all about collaboration. And nowhere is this more apparent than among our 2,000-strong internal services team. With our combined specialist skills, we provide all the essential support and advice our client-facing colleagues need, right across the firm. This enables them to focus all their efforts on delivering the best service possible to their clients. Covering seven distinct areas; Human Resources, Clients & Industries, Finance & Legal, Practice Support Services, Quality & Risk Services, IT Services, and Workplace Services & Real Estate, together we live, breathe and deliver the Deloitte experience.
Role description
The purpose of this role is to be responsible for assisting with the overall GTOM process and to ensure that technology assets, that are within the UK Member firm, are GTOM Compliant. This role reports to the GTOM Compliance manager in the UK.
Location: Hyderabad
Work shift Timings: 01:00 PM to 10:00 PM/ 2:00 PM – 11:00 PM (IST)
As part of the UK GTOM compliance manager, this role requires:
Strategic
- Ensures adherence of NSE standardized GTOM process
- Review, capture and improve local GTOM processes and coordinate the necessary procedures to ensure that they are optimised, efficient and result in compliant applications.
- Enforce consistency and standardise processes for each Pillar across the team and the organisation.
- Work with Business Champions and or Asset owners across the service lines to document the Asset remediation process.
- Work closely with various service line QRM teams to ensure consistency of approach and to ensure Asset owners have clear, early line of sight over the required end-end GTOM process.
- Support facilitation, coordination - people and issues.
- Support Compliance Manager with ad-hoc requests.
Operational
- Ensure compliance for local Deloitte technology asset.
- Review and endorse GTOM documentation for Technology Assets coming from Deloitte Global or other Member Firms, identifying potential localization requirements.
- Review artifacts created to support the GTOM process for accuracy and completeness for each in-scope Technology Asset.
- Complete a “GTOM Compliance Report” for each asset developed highlighting potential non-compliance issues providing remedial actions and follow-up on risk points identified as part of GTOM compliance reviews prior to Compliance manager signing off the Compliance report.
- Ensure that documentation uploaded to GTOM Central Evidence Repository is complete, accurate and up to date.
- Participate to any compliancy audits and certifications relating to GTOM.
- Be a point of contact for the business on all GTOM related matters and represent the GTOM Compliance team in different business or NSE functions/meetings.
- Monitor compliance with policies and standards.
- Contribute to planning and developing our Compliance capabilities, Infrastructure and tools.
- Maintain key certifications including MFS8 and GTOM compliance.
- Partake in any compliancy audits and certifications by providing required evidence and artefacts. Based on the on-audit findings, propose to develop and change governance and policies.
- Make broad recommendations on improving compliance related processes and/or procedures.
- Take ownership of the best practice tool: Partake in any Communities of Practice or committees that oversees the product roadmap and enhancements.
- Educate internally about the definition and importance of compliance.
- Be accountable to and report to GTOM compliance Manager and seek approvals for any exceptions as defined by NSE GTOM process.
- Under the direction of the UK GTOM Compliance Manager implement changes to increase alignment and improvements to GTOM process.
- Inform UK GTOM Compliance Manager in case of any relevant matters relating to GTOM Compliance.
Relationship Management
- Establish and maintain strong working relationships with all Asset owners.
- Provide guidance and consultation related to compliance to all the IT delivery heads, directors/ partners.
Role Requirement
- Experience in Information Security / Cybersecurity
- Excellent written and verbal communication skills, sociable and collaborative skills, and the ability to communicate cyber security topics and concepts to technical and nontechnical audiences at various hierarchical levels.
- Possess strong organizational skills to facilitate management and data reporting.
- Supporting the registrations of existing assets into the CMDB and supporting SharePoint sites.
- Prioritisation of the existing assets to be reviewed and ensuring artifacts are gathered from the asset owners.
- Ensuring and auditing the ongoing asset compliance across ITS, Enabling functions and Service Lines
- Support the ongoing asset compliance across ITS, Enabling functions and Service Lines
- Supporting Asset owners with the new asset lifecycle process, from inception to deployment to ensure GTOM and SSDLC compliance where appropriate.
- Coordinating across the 5 pillars to ensure a common approach and supporting documentation is produced and maintained.
- Production of weekly dashboard detailing the progress throughout the GTOM compliance process.
Qualifications
- Bachelor’s degree: degree in a technology-related field, or equivalent education-related experience
· 8-10 years’ experience in a similar role and Enterprise organisation
Technical Skills/ certifications:
· Have good knowledge and skills to manage compliance testing processes and remediation.
· Can think methodically and logically and have well-honed communication skills.
· Possess exceptional communication skills with diverse audiences - Strong critical thinking and analytical skills
· Preferred certifications in security or project management.
· Microsoft Certified: Azure AI Fundamentals
· Azure Security Technologies
Technical Certifications (Good to have)
· CISM, CRISC, PMI
· Microsoft AZ-500 Certification
The team
At Deloitte, we’re all about collaboration. And nowhere is this more apparent than among our 2,000-strong internal services team. With our combined specialist skills, we provide all the essential support and advice our client-facing colleagues need, right across the firm. This enables them to focus all of their efforts on delivering the best service possible to their clients. Covering seven distinct areas; Human Resources, Clients & Industries, Finance & Legal, Practice Support Services, Quality & Risk Services, IT Services, and Workplace Services & Real Estate, together we live, breathe and deliver the Deloitte experience.