Deloitte | India Offices of the US

Deloitte Support Services India Private Limited
USI Delivery Centre – Knowledge Services
KX Documents Publishing, Content Services – Analyst

Do you like working with people associated with an organization that enables flow of knowledge and expertise to our client service professionals around the world? Then this might be the perfect opportunity for you. KX Assets Publishing team is looking for highly motivated individuals with expertise in communications, attention to detail, positive attitude, presence, and ability to interact across many levels to support delivery of projects with Deloitte member firms around the world.

The KX Asset Publishing and Content Quality Content Services team is looking for highly motivated individuals in the field of publishing, who are adept at interacting with professionals across levels and across the globe, to provide high quality content to the Deloitte member firms win new business.

Do you have an eye for detail and an aptitude for English language? Do you like working with people associated with an organization that enables flow of knowledge and expertise to our client service professionals around the globe? Then this might be the perfect opportunity for you.

Work you’ll do

• Facilitate knowledge sharing by publishing firm projects’ summaries to the global knowledge management portal. The project summaries detail the work done for the client, including what was delivered, how it was delivered, and the impact on the client's business.
• Support targeted content acquisition efforts, to summarize project summary from proposal documents, by engaging with global Deloitte practitioners across levels
• Publish high-quality project write-up and targeted content, including thought leadership and client engagement material, to global knowledge management portal as per publishing guidelines
• Organize and tag content to facilitate effective search retrieval within the knowledge management portal
• Redact/Cleanse/Sanitize content based on client confidentiality agreement and intellectual property restrictions before publishing to the global knowledge management portal
• Meet processing and quality benchmarks along with expected turnaround time
• Provide team leadership with reports on quality data for greater efficiency
• Search the database to ensure submitted content is not a duplicate of materials already published in the portal.
• Ideate and create projects that can help automate the processes within the team
  
  

Qualifications/ skills required

• MBA or Post Graduate in English, Economics, Literature, Library Sciences with 0 – 2 year of experience
• Familiarity/Proficiency with MS Office suite – Word, Excel, PowerPoint
• Ability to learn and use new processes and technologies
• Excellent written and verbal English communication skills
• Good comprehension skills and attention to detail
• Experience with content writing will be an advantage
• Ability to work across cultures and in a virtual environment
• Familiarity with professional services environment
• Ability to work as part of a team and multitask on work assignments
• Ability to act with a sense of urgency and deliver under tight deadlines
• Effective problem-solving skills and can drive initiatives
• Positive attitude and presence, ability to interact with senior professionals and deal with conflict in a mature and professional manner
• Adapt communication style with ease when working with team members, clients, and stakeholders across different levels

Job location & timings: Hyderabad, India. 11:00AM- 8:00PM IST shift.