Global Operate - Contracting COE - Consultant
Career level: Senior Consultant
Position summary:
Deloitte’s Global Operate team is seeking a senior consultant to support the enhancement of our Operate contracting and contract management practices globally. This role will play an integral part of our organization's success in standardization, strategy, and operations for Operate contracting and contract management. Staying up to date with industry best practices and emerging trends, you will support the implementation of innovative practices and benchmarking exercises to foster a culture of continuous improvement.
As a member of the Global Operate Commercial and Contracting COE, you will provide project management expertise and support the development of deliverables for a variety of internal audiences, including Global Businesses, Deloitte Firms, and the Global Operate Council to engage, inspire and motivate people to embrace the significant changes that are required to achieve our ambition.
This is a unique opportunity for you to join a team as it expands and help us position Deloitte as the clear Operate leader.
Key responsibilities:
As a Senior Consultant specializing in Contract Management, you will play a pivotal role in supporting and enhancing contract management processes for Operate (managed services) contracts within a dynamic, global service environment. Leveraging your experience, you will ensure the effective administration of managed services contracts, while collaborating with cross-functional teams to drive operational excellence and mitigate risk. This position offers the opportunity to contribute to a rapidly growing business and further develop your expertise in contract management and consulting. Your key responsibilities include;
- Serve as a key point of contact for internal stakeholders during the long-term managed services relationship. Build strong relationships with internal stakeholders and ensure clear communication regarding contractual matters. Facilitate meetings, address inquiries, and provide expert guidance on contract-related topics.
- Review (usually already executed but sometimes pre-execution) contracts to ensure compliance with terms and conditions, and assist with ongoing contracting, risk management, and mitigation support.
- Prepare contract-related documents such as a contract summary pack, contract obligation tracker, and respond to queries from engagement teams.
- Track contractual obligations of Deloitte and the client and manage internal teams through their respective tasks by holding meetings, sending reminders, and assisting in contract-related tasks when appropriate.
- Proactively identify contracting issues throughout the duration of the managed services relationship, resolve escalations by team members and escalate issues to Managers, engagement teams, and other internal stakeholders.
- Deliver contractual modification documents when needed such as SOWs, change orders, amendments, renewals, etc.
- Maintain up-to-date knowledge of core professional services—including IT, managed services, and outsourcing—to support contracting and risk management in a fast-paced, evolving environment.
- Support strategic initiatives pertaining to the development/updating of processes, tools, and templates to improve overall risk management and contracting practices and to help adoption of such processes, tools, and templates.
- Apply strong analytical skills to interpret contract terms, assess risks, and develop practical solutions to complex contractual challenges.
- Oversee multiple contract management initiatives simultaneously, ensuring timely delivery and alignment with organizational objectives. Prioritize tasks, manage resources, and adapt to shifting priorities as needed.
Ideal Candidate:
The ideal candidate is a motivated professional with an understanding of professional services contracting and risk management. You have excellent communication and collaboration skills, with a proven track record of helping identify risks and propose solutions. You are eager to learn and grow in your role, contributing to the success of the Operate business while developing your skills and expertise in contract management.
Qualifications:
- Bachelor's degree in business, law, or a related field.
- Minimum of 5 years’ experience in contract management, legal, or related consulting field.
- Demonstrated expertise in reviewing, drafting, and managing complex contracts, preferably within professional services or technology sectors.
- Proficiency in contract management tools and Microsoft Office Suite; experience with process improvement initiatives is a plus.
- Deep expertise in the full professional and managed services contracting lifecycle, especially within technology services, including reviewing, drafting, and managing complex contracts.
- Strong risk management skills, with the ability to identify, anticipate, and address risks associated with consulting service delivery and scope of work documents.
- Exceptional communication, collaboration, and negotiation abilities, demonstrated in customer-focused, team-oriented environments; able to clearly convey complex information to diverse audiences.
- Proven leadership in mentoring junior team members, making sound business decisions, and thriving in fast-paced, dynamic settings while managing multiple priorities and projects.
- Excellent PowerPoint skills.
- Proficient in contract management and productivity tools (e.g., ServiceNow, CLM software, Microsoft Office Suite), with a willingness to learn new technologies such as GenAI and contribute to process improvement initiatives.
- Experience with AI technologies such as GenAI (desired).
- Ability to work effectively in a fast-paced, dynamic environment.
· Qualifications in contract management and/or project management are a plus.
Work experience:
Skills and capabilities:
Location: Hyderabad
What you’ll be part of—our Deloitte Global culture:
In Deloitte Global, everyone has an opportunity to lead. We see the importance of your perspective and your ability to create value. We want you to fit in—with an inclusive culture, focus on work-life fit and well-being, and a supportive, connected environment; but we also want you to stand out—with opportunities to have a strategic impact, innovate, and take the risks necessary to make your mark.
How you’ll grow:
Deloitte Global inspires leaders at every level. We believe in investing in you, helping you embrace leadership opportunities at every step of your career, and helping you identify and hone your unique strengths. We encourage you to grow by providing formal and informal development programs, coaching and mentoring, and on-the-job challenges. We want you to ask questions, take chances, and explore the possible.
Benefits you’ll receive:
Deloitte’s Total Rewards program reflects our continued commitment to lead from the front in everything we do — that’s why we take pride in offering a comprehensive variety of programs and resources to support your health and well-being needs. We provide the benefits, competitive compensation, and recognition to help sustain your efforts in making an impact that matters.
Corporate Citizenship:
Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities.
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