Level: Consultant
Do you thrive on developing creative and innovative insights to solve complex challenges? Want to work on next-generation, cutting-edge products and services that deliver outstanding value and that are global in vision and scope? Work with premiere thought leaders in your field? Work for a world-class organization that provides an exceptional career experience with an inclusive and collaborative culture?
Want to make an impact that matters? Consider Deloitte Global.
What you’ll be part of—our Deloitte Global culture:
At Deloitte, we expect results. Incredible—tangible—results. And Deloitte Global professionals play a unique role in delivering those results. We reach across disciplines and borders to serve our global organization. We are the engine of Deloitte. We develop and lead global strategies and provide programs and services that unite our network.
In Deloitte Global, everyone has an opportunity to lead. We see the importance of your perspective and your ability to create value. We want you to fit in—with an inclusive culture, focus on work-life fit and well-being, ad a supportive, connected environment; but we also want you to stand out—with opportunities to have a strategic impact, innovate, and take the risks necessary to make your mark.
Who you’ll work with:
The Global Operate Team is comprised of professionals with various areas of focus that collectively provide mission critical services to support Global Operate’s overall success. Whether focused on sales excellence, delivery transformation, quality and risk management, contracts management, finance and operations, capability build, communications and change management, knowledge management, marketing and market intelligence, or other activities, these professionals ensure that our Firm operates efficiently, and our people can effectively serve clients every day.
Work you’ll do:
The professional will work with the India colleagues and senior leaders across Global Operate. The professional will need to develop a knowledge of the firm’s Operate business, strategic priorities to enable sharing of insights, trends and escalation of issues/variances as appropriate. The professional will own sensing of new opportunities, analyse quantitative and qualitative data, synthesize findings, and demonstrate solid analytical and writing skills. The professional will also be responsible to develop compelling narrative with clear recommendations based on the research, analysis and findings. The team’s projects are typically high-impact and high-visibility aligned to the global firm and Operate leadership’s strategic priorities. Projects often involve collaboration across workstreams to ensure coordination and alignment.
Key responsibilities
· Work on key strategic projects for Deloitte’s global Operate business (short-term and long-term projects)
· Enable the delivery of, automation, artificial intelligence, Agentic AI and Generative AI capabilities in existing and new assets used by the Deloitte Operate business worldwide to reduce costs and deliver business value.
· Evaluate new technology solutions proposed by MF businesses to assess technology value and advise leadership on implementation, automation and global usability.
· Maintain architecture models that adhere to Deloitte policies related to privacy, residency, and data sovereignty by ensuring solutions that deliver capabilities to localize data around the globe, recognizing emerging capabilities in Advanced AI.
· Enable the scale of large country solutions (including ServiceNow and propriety solutions) across the Deloitte network, factoring in local requirements with implementation planning.
· Working with GO leaders, engage and collaborate with member firm business teams, leaders and client facing teams to communicate, demonstrate and outline automation functionality (AI, GenAI, Agentic AI, others) of Global Operate assets and solutions and how they can be used to add value and reduce costs.
· Maintain a detailed understanding of the Global Operate features, benefits and usage delivered across multiple assets. Act as deep subject matter expert on AI, automation, and the capabilities of each asset and how they are serving our clients and each Deloitte business unit.
· Partner with Global Operate teams and target geographies to ensure appropriate knowledge sharing related to automation, artificial intelligence, and Generative AI; identify & mitigate roadblocks to adoption.
· Consult with cross-functional teams in the development, validation, and delivery of materials to support the successful adoption of asset solutions for various audience types (business teams, technical teams and member firm leadership), representing the functional solution of each asset. Create and maintain clear business use cases for each asset and track and share existing use cases with Deloitte clients around the world.
· Create promotional materials as necessary to drive deep usage by leveraging the full vision of each asset. Participate in relevant forums worldwide to showcase asset functionality.
· Create executive level documents such as PPT decks, excel reports, tableau dashboards etc. for senior leadership.
· Demonstrate solid project management skills, with the ability to seamlessly co-ordinate/switch between different workstreams.
· Demonstrate and apply solid knowledge of management frameworks.
· Help leadership in making strategic choices and drive and support launch of new initiatives.
· Support operational need of the team, including contributing to developing team resources, supporting more-junior practitioners, and generally helping to grow a high-performing multi-geography team.
· Actively share best practices among Global and India team members.
· Develop and maintain working relationships with Global colleagues.
Requisite core skills
· Self-motivated, innovative, and strong team player
· Strong core consulting skills – i.e. research, financial analysis, including logical structuring and storyboarding, superior knowledge of Excel and PowerPoint
· Strong attention to detail, responsiveness, and strong track record of executing high impact initiatives
· Strong project management skills with the ability to manage multiple priorities given aggressive timelines; comfortable performing in a fast paced, dynamic environment; flexibility to manage projects across time zones and adapt certain approaches to different cultures and working styles.
· Ability to integrate and synthesize large sets of data and broad stakeholder perspectives into meaningful insights.
· Ability to thrive in a complex and fast-paced environment with many competing priorities.
· Accustomed to working in teams, including virtual teams. Highly developed personal and professional ethics are expected.
· Must possess the ability to handle highest level of confidential information.
· Added advantage: Knowledge and previous experience in operate / managed services, innovation, strategy & operations, transformational roles.
· Added advantage: Previous experience in one of the following areas – sales processes, professional services leveraging delivery centers, risk management, learning and development, communications, change management, knowledge management or marketing.
· Added advantage: Write and edit Macros in Excel, create dashboards on Tableau, PowerBI, and SharePoint knowledge.
Qualifications, experience, work location, and timing
We are looking for a passionate, high energy, and self-motivated individual who is accustomed to working independently and collaboratively on small and large projects in a close-knit team.
· Academic qualification: Master’s Degree like MBA
· Work experience
4+ years, with at least 2 years of post-MBA experience
7+ years, with at least 4 years of post-MBA experience
· Strong track record with previous employment, preferably with professional services firms or corporate strategy
· Location: Hyderabad/Bengaluru
· Work hours: 11:00 AM – 8:00 PM (expected to be flexible with time zones)
How you’ll grow:
Deloitte Global inspires leaders at every level. We believe in investing in you, helping you embrace leadership opportunities at every step of your career, and helping you identify and hone your unique strengths. We encourage you to grow by providing formal and informal development programs, coaching and mentoring, and on-the-job challenges. We want you to ask questions, take chances, and explore the possible.
Benefits you’ll receive:
Deloitte’s Total Rewards program reflects our continued commitment to lead from the front in everything we do — that’s why we take pride in offering a comprehensive variety of programs and resources to support your health and well-being needs. We provide the benefits, competitive compensation, and recognition to help sustain your efforts in making an impact that matters.
Corporate Citizenship
Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities.
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