Deloitte Global Consulting Services
Business Area: Global Consulting Services
Pillar: Delivery
Sub-Pillar: Ascend Product Management
Role Title: Product Program Management – AfOp
Career Level: Senior Consultant
Employment Type: Permanent
About the team
Global Consulting Services (GCS) works globally across practices and borders to support Deloitte’s Strategy, Risk & Transactions (SR&T) and Technology & Transformation (T&T) businesses. The team is focused on offerings our clients and people the global experience that’s essential in today’s world. Through GCS, we provide innovative solutions for cross-cultural, cross-border challenges our teams may encounter around the world. Leveraging leading-edge tools, methods, and resources, we deliver top-notch services that are applied locally while staying true to our global brand and core values.
Within the Global Consulting Services, the Delivery pillar supports and works with Deloitte Firms to standardize delivery capabilities across their offerings to provide a consistent experience and higher quality to our clients and proactively manage the increasing complexity and lower the risk in our business. The team drives standardization during scoping, estimation, and delivery. The Ascend team is part of Delivery pillar and works jointly with the US Ascend Program team. The team’s key goal is bringing together the best of our firm’s delivery assets and capabilities to our global network through an integrated delivery platform, thus helping our consulting practices achieve consistently high-quality delivery performance.
Overview of the role
The Product Program Manager oversees the strategic and operational management of the product suite, including defining and maintaining suite roadmaps, managing budgets, planning for product retirement, serving as the primary point of contact for contracting activities, and coordinating suite demos. This role ensures alignment with business objectives, financial accountability, and smooth execution across the product lifecycle.
Key responsibilities
• Engages with MF, Global Ascend Liaisons, and other stakeholders on localization requirements definition.
• Engages with the US product team to ensure existing Ascend Suite capabilities are enriched while also proactively working on Suite integration requirement definition.
• Act as Voice of the Customer (MFs) to ensure features are prioritized, delivered per spec and meet business needs.
• Coordinate UAT and testing cycles in collaboration with super users and QA teams.
• As a product SME, engages with offering leaders and business community to advise on system features, use cases, and seek feedback for future product backlog grooming exercise.
• Engages with technical teams to clarify requirements across SDLC phases.
• Participates in QA/Defect Review phase and advises on triaging and prioritizing issues with a goal to ship the product and deliver continues value to the business.
• Support Senior Product managers on product management activities.
• Collaborate with Enablement Leads, Program PMO, and GCS teams to gather updates, align on priorities, and ensure seamless execution of initiatives.
• Act as a trusted advisor to stakeholders, providing clear and concise updates, insights, and recommendations.
• Facilitate cross-functional meetings and discussions to ensure alignment and resolve any operational roadblocks.
Requisite core skills
• Experience managing projects in the Advice/Implement/Operate (AIO) space.
• Proficient in leading cross functional teams across different geographies and enterprise technology teams in planning product roadmap and executing the project as per the plan.
• Expertise in technical project management enterprise scale cloud implementations.
• Experience with SAFe methodology framework from planning to implementation along with the certification.
• Knowledge in emerging technology concepts Gen AI, Agentic, RAG, LLM.
• Experience in deploying systems with architecture frameworks like micro services, event-driven architecture.
• Experience in using various Devops tools, CI/CD pipeline orchestration, AI/ML ops, Github.
Professional Skills
• Proactive, self-motivated, ability to work independently with minimal guidance and manage multiple projects
• Strong analytical, problem-solving, and critical thinking skills
• Exceptional attention to detail, responsiveness, and strong track record of executing high-impact initiatives
• Strong core consulting skills – i.e. research, financial analysis, business writing, including logical data structuring and proficiency in storyboarding techniques to derive meaningful insights
Qualifications, experience, work location, and timing
We are looking for a passionate, high energy, and self-motivated individual who is accustomed to working independently and collaboratively on small and large projects in a close-knit team.
• Work experience: 6+ years of relevant experience
• Location: Multiple Locations - Hyderabad/Bengaluru
• Comfortable working with team members and stakeholders across geographies and time zones
• Work hours: 11:00 AM – 8:00 PM or 02:00 PM – 11:00 PM (expected to be flexible with time zones)