Deloitte Global

Job title: Production manager (Assistant manager), Deloitte Insights

Deloitte Insights (DI) is Deloitte’s global publishing imprint for business research and insights. We publish 400-plus thought leadership pieces annually—in forms including print, online, interactive, infographics, and videos—intended to educate, inform, and inspire Deloitte clients and prospective clients on the business issues that matter most to their strategic agendas. From growth and competitive advantage, to emerging technologies, to workforce strategy and beyond, Deloitte Insights publishes data-driven thought leadership for global C-suite and board-level executives across industries. The global DI team within Deloitte, Touche, Tohmatsu Limited (DTTL) is responsible for driving DI’s strategic thought leadership within the Deloitte member firm network.

We are seeking a production manager to lead the scheduling and project management, layout assembly and production, and quality control of a portion of the digital and print publication projects for Deloitte Insights’ global thought leadership portfolio. You’ll work closely with a diverse team of other production managers, as well as Deloitte researchers and professionals, editors, designers, and web developers and producers to create and deliver high-quality content efficiently and effectively. This role requires excellent team collaboration, project management, and communication skills; a strong grasp of web publishing layouts, templates, and components; a keen eye for detail and a passion for page cleanliness and user experience consistency; experience working with content management systems; the ability to both learn and adapt quickly; and a focus on continuous process improvement.

Our DI publishing team comprises editing, design, production, analytics, audience development, and digital operations professionals located around the world. The production manager will report to the production lead in the United States.

Your responsibilities will include:

Project management

• Project-managing DI content throughout the content development and production process, working collaboratively with authors, editors, designers, web developers, marketers, and audience development teams to ensure timely execution, resolving production issues as needed
• Contributing to and maintaining workflow efficiency by following established production processes that support high-quality, timely publication
• Identifying bottlenecks and inefficiencies in workflows, and partnering with others to suggest and implement improvements
• Ensuring proactive and ongoing communication with project team members and stakeholders to provide clarity on projects’ status; next steps; solutions to address issues, delays, or disruptions; etc.

Content production and quality control

• Managing the development of content projects’ layouts, primarily in digital form and sometimes in print and PDF form
• Ensuring that all story elements and related information are accounted for and formatted/displayed correctly (for example, hero art, figures, pull quotes, author bios, calls to action, etc., in addition to the story’s copy itself), and working with editorial, design, and web production and development team members to assemble and lay out content projects
• Supporting the selection and overseeing the execution of the correct web templates and components for the given content type
• Managing the quality control of in-development and published contents’ layouts: proofing layouts and also collecting and collating revisions to layouts from other stakeholders, and ensuring that they're properly incorporated; performing quality control of story copy, elements, and formatting, as well as digital pages’ template and component usage, ensuring that each project is published in the appropriate form
• Ensuring the consistent application of DI’s web publishing logic across content projects so that DI is delivering a consistent user experience

Qualifications and skills

Required:

• Minimum of 6 years of project management, web production, and/or digital content management experience in publishing/content development/marketing communications
• Master’s degree (preferably in English, journalism, marketing, communications, or similar)
• Proficiency in Microsoft Word, Adobe Acrobat Pro, and project management and collaboration tools such as Workfront, Microsoft Teams, etc.; knowledge of Excel, PowerPoint, and content management systems (Adobe Experience Manager a plus)
• Excellent writing and oral communication skills in US English
• Highly organized and able to manage multiple priorities and deadlines in a fast-paced digital publishing environment
• Excellent attention to detail, laser focus on quality, and ability to consider the big picture
• Excellent collaboration, stakeholder management, and interpersonal skills, including the confidence to interact with and influence personnel at all levels, as well as listening skills, responsiveness, flexibility, initiative, decision-making, conflict resolution, and tact
• Ability to work independently, as well as with a larger, multifunctional team

Preferred:

• Experience with digital-first publishing, including selection and execution of templated web design elements
• Experience with creative problem-solving and a passion for continuous process improvement
• Experience with multimedia content, including web-based interactives and audio/video production
• Experience with corporate thought leadership and global, cross-industry content
• Experience working remotely with a global team

Location: Hyderabad

Shift Time: 11 AM – 8 PM

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