Senior Analyst – Client Account Management (CAM)
If you would like to be in a role that leverages your strengths to support Deloitte’s important clients, this could be the role for you. The role provides an opportunity to get involved in activities that help develop and deliver support to account leadership and accelerate growth. As part of this team, you’ll gain exposure to a variety resources and collaboration opportunities, that will help in developing your skills and professional development.
Work you’ll do
As a Client Account Management (CAM) professional you will help Deloitte’s account leaders and other internal stakeholders to deliver account support which will help in strengthening relationships and expanding our services footprint at our clients.
Your responsibilities will include:
- Independently handle end-to end project management including stakeholder communications, pipeline management, project prioritization and project delivery
- Assist in the development and maintenance of account marketing assets, proposal assets, and onboarding assets
- Understand, track and report operational needs of the account
- Collaborate with other teams to deliver account support services
- Help account leaders to leverage the firm’s marketing resources and channels
- Develop templates and assist in developing processes for deliverables
- Help in report out of account financials and opportunity management using internal CRM tool
- Share learnings and assist/train junior team members on their account initiatives
- Prepare process documents and training modules for new hires/junior team members
- Ensure project meets set standards of quality and project requirements
The team
At Deloitte, clients are at the heart of everything we do. As a part of Client Experience, Client Account Management (CAM) is a group of over 200 professionals in the US and India who are dedicated to bringing the best of Deloitte to our most important clients. CAMs, like other Deloitte practitioners, are aligned to an industry, but work across our group to share and leverage best practices.
Qualification and experience
Required:
- 3-6years of professional experience in account management, project management, marketing or business development field
- MBA and/or Masters in relevant field
Skills
- Proficient in Microsoft Office suite
- Understanding of client service, marketing, sales/pre-sales in a professional services firm
- Basic understanding of company financials
- Ability to work virtually and multitask
- Good reasoning and problem-solving skills
- Experience working in a fast-paced, team environment
- Excellent verbal and written communication skills
- Attention to detail with good client service attitude
- Ability to adapt to a changing environment and manage multiple priorities
Work Timings: 2 PM - 11 PM
How you will grow
At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.
Benefits
At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.
Deloitte’s culture
Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte.
Corporate citizenship
Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte’s impact on the world.