Deloitte | India Offices of the US

Endpoint Infrastructure Administrator (Modern Workplace) – Job Description:

Role Summary:

We are looking for an Endpoint Infrastructure Administrator to manage and support our modern endpoint environment, with a strong focus on Microsoft Intune, Windows Autopilot, and MDM‑based device management in a hybrid setup.

This role owns the day‑to‑day health, security, and user experience of Windows endpoints. You’ll work closely with infrastructure, security, and application teams to ensure devices are reliable, compliant, and ready for business use.

Modern Endpoint Management (Primary Focus):

• ·       Manage Windows endpoints using Microsoft Intune and MDM
• ·       Design, maintain, and support Windows Autopilot provisioning and onboarding
• ·       Handle device configuration, compliance policies, updates, and lifecycle management
• ·       Monitor endpoint health and proactively fix performance or configuration issues
• ·       Ensure devices meet security and compliance standards

Windows OS Support & Troubleshooting:

• ·       Troubleshoot complex Windows OS and endpoint issues – component-based troubleshooting.
• ·       Perform registry‑level analysis and system performance diagnostics
• ·       Identify root causes and implement long‑term fixes to improve stability and user experience.

Identity, Policy & Core Services:

• ·       Administer Active Directory Domain Services (users, groups, devices)
• ·       Manage and troubleshoot Group Policy using GPMC
• ·       Support Entra ID (Azure AD) in hybrid identity scenarios
• ·       Work with core network services such as DNS, DHCP, and TCP/IP for endpoint‑related issues

Automation, Reporting & Operations:

• ·       Create and maintain PowerShell scripts for automation and remediation
• ·       Use SQL queries for endpoint reporting and analysis where required
• ·       Document procedures, configurations, and troubleshooting steps
• ·       Collaborate with internal teams in an Agile working model

Endpoint Security (Scope‑Focused):

• ·       Respond to endpoint‑related security alerts and vulnerabilities
• ·       Work with security teams to remediate issues and improve endpoint posture

Secondary / Supporting Responsibilities:

• Support MECM / SCCM in co‑management or legacy scenarios
• Assist with application and package deployments
• Use endpoint analytics and experience tools such as Nexthink or similar platforms
• Coordinate with vendors when needed to resolve endpoint issues

Required Skills & Experience:

Primary Skills

• Modern Device Management (MDM)
• Microsoft Intune
• Windows Autopilot
• Windows OS administration & advanced troubleshooting
• Active Directory Domain Services (ADDS)
• Group Policy Management (GPMC)
• Entra ID (Azure AD) / Hybrid Identity
• PowerShell scripting & automation
• Core networking (TCP/IP, DNS, DHCP, LAN/WAN)
• Endpoint security monitoring, compliance & remediation
• Endpoint provisioning, configuration & lifecycle management

Secondary Skills

• Microsoft Endpoint Configuration Manager (MECM / SCCM)
• Co‑management (Intune + MECM)
• Application / package deployment
• SQL querying & reporting
• Endpoint analytics tools (Nexthink, Power Tools)
• Agile collaboration & vendor coordination
• Technical documentation & operational standards

Qualifications

• Bachelor’s or Master’s degree in IT, Computer Science, or related field
• 3–5 years of experience supporting Windows endpoints in enterprise environments
• Strong problem‑solving skills and a hands‑on, ownership mindset

Preferred Certifications:

• Microsoft Certified: Endpoint Administrator Associate (MD‑102)
• Microsoft Certified: Azure Administrator Associate (AZ‑104)
• Microsoft Certified: Security, Compliance, and Identity Fundamentals (SC‑900)
• MCP / MCSA (or equivalent)