Deputy Manager – Client Intelligence Reporting (CIR)
Are you a detail-oriented, inquisitive individual who has an analytical bent of mind and the curiosity to go beyond the numbers? At Deloitte, we support our business leaders to make informed business decisions by providing them with financial results and business insights. In addition, we support our leadership monitor key performance indicators for our clients, industries and sectors to help them in their decision making. At Deloitte, you’ll gain exposure to a variety of industries and business models, helping your career growth and professional development.
Work you will do
Service delivery
Client reporting and analysis
- Serve as a Subject Matter Expert (SME) and trusted business advisor for end-to-end processes.
- Make informed decisions on complex, cross-functional issues involving global teams.
- Lead and deliver strategic projects from USI with adherence to timelines and quality standards.
- Identify and expand opportunities for CI reporting across Global Finance.
- Provide exceptional stakeholder service with accurate financial operations reporting and analysis.
- Proactively manage risks, escalating project-related issues with mitigation plans.
- Resolve complex queries involving global teams such as SWIFT, Jupiter, CDMS, and GTS.
- Understand and advise on technology process requirements, representing business needs.
- Analyze stakeholder information to drive innovation in CI applications.
- Collaborate with Global Growth and C&I teams to enhance reporting capabilities and stakeholder value.
Project management
- Support business leaders in driving and executing project initiatives as identified by Global Leadership.
- Effectively manage stakeholder expectations through prompt communication, clear expectation-setting, and proactive mitigation of surprises or delays.
- Deliver exceptional client service by engaging with DTTL professionals at all levels with professionalism, a positive attitude, and an unwavering commitment to quality.
General expectations
- Act as a trusted business adviser to Finance leaders by delivering value-added insights on critical business issues.
- Continuously seek and implement automation opportunities and process improvements.
- Oversee the team mailbox, ensuring timely and organized responses.
- Ensure business documentation is current through regular reviews and updates.
Leadership and professional competencies
- Continuous focus on communication through impactful verbal / written conversations and demonstrate, professional demeanor and confidence.
- Build professional network and eminence within the organization i.e. Global Finance / USI global, represent GF in various forums, contribute to larger global programs / initiatives via meetings / workshops, vocalize ideas, emerge as a profound leader representing USI Global Finance. Stay relevant and continuously upskill in the areas of business, leadership, technical and communication; implement / demonstrate learnings in day-to-day business and impart to colleagues.
- Take collective responsibility for the team's successes and failures, foster a culture of continuous learning by creating educational opportunities and sharing best practices, create an impactful learning culture where team members can grow and develop their skills. Conduct comprehensive performance evaluations, clearly communicate goals, expectations, and feedback; provide constructive feedback, guidance and support to team members, actively participate in their professional development; conduct regular check-ins with team members, address issues / conflicts promptly and provide regular feedback and progress to the team / business leads; cultivating a culture of recognition to boost morale of the team, drive efforts in hiring the right talent and be an integral part of retaining top talent.
- Be the next in line for the manager / team leader, a bridge between team and the managers & above and establish as an advisor for the business, build procedures to ensure business continuity; and focus on identifying and developing potential next-in-line for the business.
- Set a clear vision by guiding, inspiring, and earning team members’ trust and respect through effective communication, integrity, and leading by example.
- Identify and address conflicts and disputes in a constructive manner involving active listening, facilitating open dialogue, and finding mutually beneficial resolutions.
- Demonstrate a problem-solving mindset, be able to objectively analyze and evaluate information, identify patterns and connections, address complex challenges; make informed decisions considering the broader context and implications of decisions.
- Identify, analyze, and resolve challenges or issues in a systematic and effective way weighing in pros and cons.
Qualifications required
- 8–10 years of experience in research, analysis and quantitative aptitude.
- MBA or a graduate degree in Commerce, Accounting, or Business Administration.
- Proven ability to manage multiple strategic projects while maintaining rigorous quality checks.
- Proficient in Microsoft Excel and Microsoft PowerPoint for analysis and leadership-ready reporting.
- Superior written and verbal communication skills, with the ability to present complex analysis clearly to senior stakeholders.
- Strong attention to detail with keen interest in data analytics and visualization; able to interpret trends and drivers.
- Understanding of client engagement/account data and how account leaders use data to manage performance, risks, and priorities.
- Strong Change Management Experience, ability to learn and work with multiple systems and tools to analyze and resolve business problems.
Preferred
· Knowledge in VBA, SQL, data visualization tools like Power BI, Tableau/Qlik Sense preferred.
Work location: Hyderabad
Shift timings: 2.00 PM to 11.00 PM
The Team
The DTTL Global Finance Group supports DTTL and member firms globally with financial reporting, analysis and related strategic projects. You will perform detailed financial analysis, report creation, and support projects being led by the team. The role includes creation of deliverables for executive leadership, so the successful candidate must be highly organized with key eye for detail and be able to quickly respond to leadership ad-hoc requests.
How you will grow
At Deloitte, we have invested a great deal to create a rich environment in which our professionals can grow. We want all our people to develop in their own way, playing to their own strengths as they hone their leadership skills. And, as a part of our efforts, we provide our professionals with a variety of learning and networking opportunities—including exposure to leaders, sponsors, coaches, and challenging assignments—to help accelerate their careers along the way. No two people learn in exactly the same way. So, we provide a range of resources, including live classrooms, team-based learning, and eLearning. DU: The Leadership Center in India, our state-of-the-art, world-class learning Center in the Hyderabad offices is an extension of the Deloitte University (DU) in Westlake, Texas, and represents a tangible symbol of our commitment to our people’s growth and development. Explore DU: The Leadership Center in India
Benefits
At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.
Deloitte’s culture
Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture that is inclusive, invites authenticity, leverages our diversity, and where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte.
Corporate citizenship
Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte’s impact on the world.
Deputy Manager – Client Intelligence Reporting (CIR)
Are you a detail-oriented, inquisitive individual who has an analytical bent of mind and the curiosity to go beyond the numbers? At Deloitte, we support our business leaders to make informed business decisions by providing them with financial results and business insights. In addition, we support our leadership monitor key performance indicators for our clients, industries and sectors to help them in their decision making. At Deloitte, you’ll gain exposure to a variety of industries and business models, helping your career growth and professional development.
Work you will do
Service delivery
Client reporting and analysis
- Serve as a Subject Matter Expert (SME) and trusted business advisor for end-to-end processes.
- Make informed decisions on complex, cross-functional issues involving global teams.
- Lead and deliver strategic projects from USI with adherence to timelines and quality standards.
- Identify and expand opportunities for CI reporting across Global Finance.
- Provide exceptional stakeholder service with accurate financial operations reporting and analysis.
- Proactively manage risks, escalating project-related issues with mitigation plans.
- Resolve complex queries involving global teams such as SWIFT, Jupiter, CDMS, and GTS.
- Understand and advise on technology process requirements, representing business needs.
- Analyze stakeholder information to drive innovation in CI applications.
- Collaborate with Global Growth and C&I teams to enhance reporting capabilities and stakeholder value.
Project management
- Support business leaders in driving and executing project initiatives as identified by Global Leadership.
- Effectively manage stakeholder expectations through prompt communication, clear expectation-setting, and proactive mitigation of surprises or delays.
- Deliver exceptional client service by engaging with DTTL professionals at all levels with professionalism, a positive attitude, and an unwavering commitment to quality.
General expectations
- Act as a trusted business adviser to Finance leaders by delivering value-added insights on critical business issues.
- Continuously seek and implement automation opportunities and process improvements.
- Oversee the team mailbox, ensuring timely and organized responses.
- Ensure business documentation is current through regular reviews and updates.
Leadership and professional competencies
- Continuous focus on communication through impactful verbal / written conversations and demonstrate, professional demeanor and confidence.
- Build professional network and eminence within the organization i.e. Global Finance / USI global, represent GF in various forums, contribute to larger global programs / initiatives via meetings / workshops, vocalize ideas, emerge as a profound leader representing USI Global Finance. Stay relevant and continuously upskill in the areas of business, leadership, technical and communication; implement / demonstrate learnings in day-to-day business and impart to colleagues.
- Take collective responsibility for the team's successes and failures, foster a culture of continuous learning by creating educational opportunities and sharing best practices, create an impactful learning culture where team members can grow and develop their skills. Conduct comprehensive performance evaluations, clearly communicate goals, expectations, and feedback; provide constructive feedback, guidance and support to team members, actively participate in their professional development; conduct regular check-ins with team members, address issues / conflicts promptly and provide regular feedback and progress to the team / business leads; cultivating a culture of recognition to boost morale of the team, drive efforts in hiring the right talent and be an integral part of retaining top talent.
- Be the next in line for the manager / team leader, a bridge between team and the managers & above and establish as an advisor for the business, build procedures to ensure business continuity; and focus on identifying and developing potential next-in-line for the business.
- Set a clear vision by guiding, inspiring, and earning team members’ trust and respect through effective communication, integrity, and leading by example.
- Identify and address conflicts and disputes in a constructive manner involving active listening, facilitating open dialogue, and finding mutually beneficial resolutions.
- Demonstrate a problem-solving mindset, be able to objectively analyze and evaluate information, identify patterns and connections, address complex challenges; make informed decisions considering the broader context and implications of decisions.
- Identify, analyze, and resolve challenges or issues in a systematic and effective way weighing in pros and cons.
Qualifications required
- 8–10 years of experience in research, analysis and quantitative aptitude.
- MBA or a graduate degree in Commerce, Accounting, or Business Administration.
- Proven ability to manage multiple strategic projects while maintaining rigorous quality checks.
- Proficient in Microsoft Excel and Microsoft PowerPoint for analysis and leadership-ready reporting.
- Superior written and verbal communication skills, with the ability to present complex analysis clearly to senior stakeholders.
- Strong attention to detail with keen interest in data analytics and visualization; able to interpret trends and drivers.
- Understanding of client engagement/account data and how account leaders use data to manage performance, risks, and priorities.
- Strong Change Management Experience, ability to learn and work with multiple systems and tools to analyze and resolve business problems.
Preferred
· Knowledge in VBA, SQL, data visualization tools like Power BI, Tableau/Qlik Sense preferred.
Work location: Hyderabad
Shift timings: 2.00 PM to 11.00 PM
The Team
The DTTL Global Finance Group supports DTTL and member firms globally with financial reporting, analysis and related strategic projects. You will perform detailed financial analysis, report creation, and support projects being led by the team. The role includes creation of deliverables for executive leadership, so the successful candidate must be highly organized with key eye for detail and be able to quickly respond to leadership ad-hoc requests.
How you will grow
At Deloitte, we have invested a great deal to create a rich environment in which our professionals can grow. We want all our people to develop in their own way, playing to their own strengths as they hone their leadership skills. And, as a part of our efforts, we provide our professionals with a variety of learning and networking opportunities—including exposure to leaders, sponsors, coaches, and challenging assignments—to help accelerate their careers along the way. No two people learn in exactly the same way. So, we provide a range of resources, including live classrooms, team-based learning, and eLearning. DU: The Leadership Center in India, our state-of-the-art, world-class learning Center in the Hyderabad offices is an extension of the Deloitte University (DU) in Westlake, Texas, and represents a tangible symbol of our commitment to our people’s growth and development. Explore DU: The Leadership Center in India
Benefits
At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.
Deloitte’s culture
Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture that is inclusive, invites authenticity, leverages our diversity, and where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte.
Corporate citizenship
Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte’s impact on the world.