Executive Manager, Growth & Development, Consulting Services
The chief purpose of Growth & Development (G&D) at USI Deloitte is to grow leaders for the future, build world-class capabilities for maximum client impact, and consistently deliver an exceptional development experience to our people.
Learning is at the core of Deloitte’s culture. We emphasize a holistic approach to development that is not just about education, but also self-awareness, exposure to real-world problems, and connections to people. We position our professionals to help tackle some of the most complex issues in business, our communities, and society at large.
The team
The USI G&D leadership has noted the significant growth of the function (CAGR growth of more than 20% Y-o-Y), and acknowledged the need for developing high caliber, professional services leaders to manage a profitable and client centric practice. This team architects the development experience and solutions for the professionals working in India in Deloitte’s Consulting business.
Work you’ll do
The Executive Manager will act as a performance consultant and will build and manage key stakeholder relationships across Talent and USI/US Consulting Businesses. He/she will lead design and delivery of an innovative and targeted learning portfolio of onboarding/continuous learning/role-readiness/ project-readiness/market-readiness programs, and business-focused professional and leadership skills training. This role will be responsible for individual performance and overall team performance.
The key expectations for this role are as below:
· Solutioning and overseeing the design and development of learning interventions around strategic initiatives that support business outcomes
· Innovating to meet evolving requirements related to the scale of growth of the practice and market disruptions
- Act as a strategic partner and consultative advisor to architect engaging, holistic development experiences that create measurable value and impact for our people and the Consulting business in USI.
- Work with a team to plan and run all aspects of development programs, partnering with the business, vendors and HR teams. This includes participant registration, facilitator onboarding and retention, train-the-trainer workshops and end-to-end program management, delivery, and execution
- Continuously identify opportunities for efficiency in all aspects of program management to help in scalability.
- Ensure excellent practitioner experience through delivery and seek feedback regularly to determine ROI.
- Collaborate actively with peers across regions and other talent functions to ensure workforce development needs are addressed, balancing consistency with localization to meet unique needs. Engage in regular communications with US colleagues and support his/her team in doing the same
- Lead team members to employ an agile, human-centered design approach, adopting the learner perspective to iteratively clarify needs and ideate impactful development solutions.
- Advise in the design and curation of effective, technology-enabled learning solutions that enable continuous learning across the talent lifecycle through the interplay of live and digital learning, on-the-job experiences, and exposure.
- Use data throughout the development lifecycle to identify opportunities, inform decisions, test ideas, design and improve solutions, and measure impact.
- Plan, create, and manage a learning budget ensuring that operational efficiencies are enhanced and monetary responsibilities are discharged to Deloitte ethical standards.Use advanced financial management skills to plan and execute budget annually
- Drive team towards submitting accurate forecast every period and ensure adherence to the forecast numbers (forecasting / planning accuracy >=90%). As needed, serve as an effective steward for the firms money during disputes and negotiations
- Cultivate an inclusive, high-performing team that maximizes team member contribution by creating an environment of mutual support and shared responsibility.
- Lead, inspire, and coach team members, fostering individual and team growth and agility through delegation, feedback, instruction, and encouragement—building on strengths and dissecting and developing areas for improvement.
- Assess performance and provide feedback to direct reports; drive the performance management process (RPM) and development strategy for all team members
- Manage team knowledge and invest in upskilling of all team members. Enable a culture of continuous learning and collaboration within the team
- Demonstrate respect for individuals’ perspectives, well being and development
Work timings: 10 am – 7 pm
Location: Hyderabad
Qualifications:
Required
- Bachelor’s Degree
- Ability to work effectively in a fast-paced, multi-tasking environment
- Ability to manage multiple, often senior, stakeholders and build consensus
- Strong project management skills and ability to manage multiple projects successfully
- Strong strategic-thinking skills with an ability to collaborate with team members on best practices
- Proven team leadership skills
- Established track record for taking a consultative approach toward clients
- Outstanding interpersonal skills that build relationships at all levels in the organization with the ability to influence, collaborate, and build consensus
- Strong analytical skills and ability to identify and present data-driven insights and trends
Preferred
- Prior consulting or professional services experience
- Advanced degree in training and development, human resources development, education, organizational psychology or related field