Deloitte | India Offices of the US

Senior Analyst – Learning Insights Team

Are you passionate about transforming data into actionable insights and driving impactful business decisions? Do you thrive in a fast-paced environment, managing multiple projects with agility and accountability? If so, join our Learning Insights Team and help shape the future of Learning & Development (L&D) at Deloitte.

At Deloitte, you’ll gain exposure to a variety of industries and business models, supporting your career growth and professional development.

Work you’ll do

As a Senior Analyst, you will leverage your expertise in business intelligence, analytics, and L&D best practices to deliver high-impact reporting and insights. Your responsibilities will include:

• Develop, analyze, and optimize data processes, structures, and models to support L&D initiatives.
• Design, implement, and maintain BI solutions using Power BI, Tableau, Python, Excel, Power Query, and other tools.
• Build and maintain robust data pipelines and ETL processes to ensure data integrity and accessibility.
• Translate business requirements into technical specifications for reports and dashboards, integrating data from multiple sources.
• Perform detailed data analysis to assess data structure, content, and quality.
• Deliver routine and ad-hoc analysis and reporting to support business needs and strategic decision-making.
• Collaborate with business teams and system analysts to review, understand, and refine requirements.
• Train end users on new reports and dashboards, ensuring adoption and effective usage.
• Apply agile project management principles to deliver high-quality solutions and exceptional client experiences.
• Manage escalations and process concerns, fostering a positive and collaborative team environment.
• Ensure data accuracy, security, and compliance with privacy regulations in all analyses and reporting.
• Contribute to continuous improvement initiatives and align individual goals with the overall business strategy.

The team

Our team culture is collaborative and encourages members to take initiative and seek on-the-job learning opportunities. Our Learning Operations professionals are committed to delivering exceptional Quality of Service and ensuring client satisfaction by resolving requests promptly.

Qualifications

• Bachelor’s degree in Computer Science, Information Systems, Data Science, Business Analytics, Learning Science, or a related field.
• Minimum of 3-4 years of experience in a Business Intelligence or analytics role, preferably supporting L&D or Talent Development functions.

Skills

Required:

• Strong experience with BI tools, including Power BI, Tableau, Python, Excel, and Power Query.
• Proficiency in SQL, with the ability to perform complex queries involving multiple tables and subqueries.
• Solid understanding of data warehouse and data cube concepts.
• Experience in data modeling, extraction, and analysis.
• Strong problem-solving skills, analytical capabilities, and attention to detail.
• Excellent verbal and written communication skills, including email etiquette.
• Ability to collaborate effectively with team members and stakeholders.
• Strong organizational skills, with the ability to prioritize time and tasks in a dynamic environment.

Preferred:

• Experience with machine learning algorithms and predictive models.
• Experience in strategic planning and resource management to deliver planned results.
• Ability to interact with internal clients and provide strategic solutions to business challenges.
• Familiarity with UI/UX design principles and Learning Management Systems (LMS).
• Exposure to Generative AI (Gen AI) tools for content creation or L&D automation.