Assistant Manager – Learning Insights Team
Are you somebody who enjoys managing multiple challenging projects simultaneously, by exhibiting agility, accountability, and compacted project management skills? Do you also have analytical ability and love to read reports to be able to make proposal for bringing in efficiency? Also, are you an avid people manager and come with vast experience of managing a team of experts?
Then, here is an opportunity for you at The Learning Operations Team in the US India Office for creating an impact in the space of Reporting Specialist Group for Learning interventions.
At Deloitte, you’ll gain exposure to a variety of industries and business models, helping your career growth and professional development.
Work you’ll do
Provide support to the US/USI L&D Clients, with regards to Recommending, Planning, and executing projects around reporting transition and automation. Some of the primary responsibilities include but not limited to,
- As an Assistant Manager in Learning Insights Team, you will be primarily invested in driving conversations with US & USI clients with a consultative mindset to be able to understand the complex business pain areas and provide a solution
- Manage a group reporting expert and tap on the available skills to build and deliver solutions
- · Agile in project management aspect to deliver best client experience
- Provide insights to leadership on team performance, plan for contingencies
- Team performance management, engagement management, people management
- Conduct effective 1:1 session with team members to provide feedback and keep
- them motivated
- · Ensure positive environment in team
- Mentor/guide future leaders and team members towards career aspirations and goals
- Contribution and Involvement in Firm/Team initiatives
- Continues collaboration effort towards common business goal
- · Manage escalations, process concerns
The team
At Deloitte, our team culture is collaborative and encourages team members to take initiatives and seek on-the-job learning opportunities. Our Learning Operations professionals are committed to providing Quality of Service and ensuring satisfaction of the clients by resolving their requests promptly.
Qualifications
- Graduate/MBA/Post-Graduate
- 8-12 years of relevant experience in a People and Project Management preferably in the space of Reporting & Analytics environment
Skills
Required:
- Must have excellent verbal and written communication skills
- • Should have knowledge of email etiquette
- Should have advance knowledge of excel and should be able to analyze data
- Should have intermediate to advanced knowledge of creating MS PowerPoint
- presentations and leadership ready dashboards
- • Should have ability to team with others
- • Should be able to prioritize time and tasks
- Should have experience Managing teams of 8+ including performance management,
- conducting 1:1, mentoring
- Hands-on experience of advanced reporting tools & technologies like Tableau, Power BI, Power Query, Advanced Excel etc.
Preferred:
- Should have a good understanding of Learning environments and processes
- Understanding of learning systems and processes
- • Should have the ability to interact well with internal clients and provide strategic solutions to issues
- Experience working with US or Global stakeholders