Senior Analyst – Marketing Support Team (MST), USI NSE, Deloitte Support Services India Private Limited
Senior Analyst, part of the Marketing Support Team (MST), will provide marketing and communications support in delivering the firm’s Marketing activities, working closely with industry and regional marketing teams within Growth.
The team:
The Marketing Support Team provides crucial support to successfully deliver various marketing activities across the industry and the regional marketing groups in Clients & Markets. The team liaises with various internal teams to deliver the marketing activities, adhering to the Deloitte brand.
- Copywriting and editing—Writing and reviewing content for marketing, including email invitations, social media posts, marketing communications for an internal and external audience, web pages, and blogs.
- CRM – Cleanse the target segment list, create a new list and manage the contacts database.
- Event support—From pre–event support to post-event analysis, including Planning and executing on-site and off-site events, scheduling, venue booking, acquiring approvals, coordinating with facility teams, speakers, catering, and third-party vendors, and managing registrations.
- Mailbox management – Manage generic and event mailboxes to provide administrative support for addressing queries and redirecting emails to the concerned point of contact.
- Post-campaign analysis and reporting: Develop a campaign overview dashboard to track responses and leads and define the campaign’s success.
- Content management – work with marketing leads and maintain sector-specific intranet and extranet pages, ensuring the content is up to date
- Competitive research—Perform and analyse information on competitor activities in the marketplace and their marketing efforts. Map Deloitte’s service offerings to competitors and provide critical takeaways/gaps that can help marketers advance their marketing strategy decisions.
- Information gathering and desktop research—Gather information on internal/external events specific to the industry, services, region, or target client. Collect insights, events, conferences, and external awards and recognitions.
Requirements
· Postgraduate, preferably an MBA in marketing, with 4-6 years of experience in marketing support
· Exposure and working knowledge of the Gen AI tools.
· Evidence delivery of integrated, creative marketing campaigns and initiatives.
· Ability to manage multiple stakeholders at all levels
· Ability to manage multiple marketing activities and initiatives; works well under pressure, with multiple priorities and deadlines
· Understands the breadth of capability of Deloitte’s wider Growth teams and can bring this to bear on campaigns
· Team player – shows evidence of working with others to get things done, specifically across a matrix structure
· Excellent interpersonal skills
· Strong communicator, both verbally and in writing, including presentation skills, who can articulate priorities and expectations
· Passion for and understanding of the Deloitte brand and professional services
· Evidence of participation and interest in the broader activities and positioning of the firm
· Experience working in professional services / multi-stakeholder environments
· Experience in digital channels, including email marketing, website content, and social media.
Work Location: Hyderabad
Shift Timings: 11 AM to 8 PM IST
How you’ll grow
At Deloitte, we’ve invested a great deal to create a rich environment in which our professionals can grow. We want all our people to develop in their own way, playing to their own strengths as they hone their leadership skills. And, as a part of our efforts, we provide our professionals with a variety of learning and networking opportunities—including exposure to leaders, sponsors, coaches, and challenging assignments—to help accelerate their careers along the way. No two people learn in exactly the same way. So, we provide a range of resources including live classrooms, team-based learning, and eLearning. DU: The Leadership Center in India, our state-of-the-art, world-class learning Center in the Hyderabad offices is an extension of the Deloitte University (DU) in Westlake, Texas, and represents a tangible symbol of our commitment to our people’s growth and development. Explore DU: The Leadership Center in India
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