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Position Summary

Deputy Manager (DTA)

Role overview

The Deputy Manager will help plan, execute, and continuously improve technology learning programs by combining program operations discipline with analytics-driven insights. Working within a blended US/USI team and reporting to the Thread Leader or Manager, you will coordinate cross-functional stakeholders, ensure high-quality deliverables, and elevate learner experience through data, feedback loops, and iterative design.

Key responsibilities

  • Program planning & execution: Operationalize end-to-end learning programs and processes that enable technologists’ performance and growth (intake, timelines, delivery readiness, communications, post-program follow-through).
  • Learning experience improvement: Monitor learner engagement and outcomes; identify friction points and implement enhancements across curriculum, content, facilitation, and participant experience.
  • Analytics & insights: Use critical thinking and data analysis to identify trends, correlate drivers, and recommend solutions to complex program and stakeholder needs.
  • Continuous feedback loop: Gather feedback from practitioners and stakeholders; synthesize qualitative and quantitative inputs into actionable insights and measurable improvements.
  • Deliverable quality management: Create/review program artifacts for accuracy, consistency, and quality (e.g., plans, status updates, reports, learner comms, post-mortems).
  • Cross-functional leadership: Participate in or lead project teams, building collaborative partnerships among business and talent stakeholders, subject matter experts (SMEs), and peers.
  • Seamless delivery across teams: Coordinate dependencies to ensure a cohesive, reliable learner journey across geographies and functions.
  • Risk & issue management: Proactively raise risks/issues, manage-up, and drive actions that protect outcomes, timelines, and learner experience.
  • Remote, global teamwork: Contribute effectively across time zones; support a high-performing and inclusive team culture.
  • Market curiosity: Stay current on trends in technology training/academies (including competitor benchmarking) and bring forward pragmatic opportunities to modernize offerings.

Qualifications, Skills and Experience

Required:

  • Bachelor’s Degree
  • At least 10 years of related professional experience
  • Demonstrated project and program management experience: organization, managing and analyzing data, keeping multiple and simultaneous tasks/projects on track
  • Excellent communication and influencing skills to communicate effectively and credibly, both verbally and in writing, with audiences at all management levels and across teams
  • Ability to work autonomously and effectively in a fast-paced, complex, multi-tasking hybrid environment
  • Coach and support junior team member(s) through regular check-ins, on-the-job feedback, and delegation of scoped work; help build capability in program operations, stakeholder management, and analytics; contribute to performance goals and a culture of continuous improvement.
  • Proficient Microsoft Office skills
    • In Excel, aggregate data, conduct complex analysis, and display results visually
    • In PowerPoint, translate data into insights and tell a logically structured, succinct, and compelling story tailored to your audience that conveys clear, actionable recommendations
    • In Word, create clear, concise communications with a user-friendly layout conducive to cognition

Preferred:

  • Experience working in a learning and development organization; especially in the space of instructional designing related to technology learning
  • Experience in overall training process management, learning strategy and design (especially for technology-related programs), vendor management, project management, cross-border stakeholder management, financial management
  • Prior experience in working in L&D of IT organizations
  • Prior consulting or professional services experience
  • Strong orientation towards and understanding of contemporary technology trends in general, and technology related training in particular

Location: Hyderabad/Bengaluru

Timings: 9:30 am – 6:30 pm
Our purpose

Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. 
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Professional development

At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India.
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At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially—and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you.
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Requisition code: 329453