Deloitte Global Consulting Services
Business: Deloitte Support Services India Private Limited
Business Area: Global Consulting Services
Pillar: Offerings and Assets
Sub-Pillar: Global Offerings and Assets Operations
Career Level: Senior Consultant
About the team
The Global Consulting Services (GCS) team works globally across practices and borders to support Deloitte’s Consulting business. The team is focused on offering our clients and people the global experience that’s essential in today’s world. Through the Global Consulting Services team, we provide innovative solutions for cross-cultural, cross-border challenges our teams may encounter around the world. Leveraging leading-edge tools, methods, and resources, we deliver top-notch service that is applied locally while staying true to our global brand and core values.
Within the Global Consulting Services, the Offerings & Assets team advances the Firm's strategy by focusing on key initiatives and collaborating with other GCS pillar teams to expedite strategic projects. They streamline platform operations, create new operating models, and ensure seamless platform integration. Deloitte's asset-enabled offerings are technology-driven solutions designed to address clients' business challenges and unlock future opportunities innovatively.
Overview of the role
The professional will act as a strategic enabler and advisor to Global Consulting Services Leaders, driving executive decision making. They will enable global leaders to make strategic decisions that translates into marketplace impact and growth. The professional will help accelerate execution of our Global Consulting Services strategic agenda by delivering high impact strategic projects, simplifying and streamlining operations (reporting, PMO activities etc.), creating compelling and transparent leadership communications to solve the most complex challenges in exponentially powerful ways.
The Global O&A Operations Projects Lead will work directly with the Global O&A Chief of Staff, Global O&A Operations Officer, and the broader Global O&A delegate/Chief of Staff team to lead operation processes and priority operational initiatives.
Work you’ll do
The professional will work with the India colleagues and senior leaders across global consulting services practice. The professional will need to develop a knowledge of the firm’s Consulting Services business, strategic priorities to enable sharing of insights, trends and escalation of issues/variances as appropriate. They will drive the analysis of quantitative and qualitative data, synthesize outcomes, demonstrate strong analytical and business writing skills, offer team guidance including project reviews, and develop impactful narratives with recommendations based on research and analysis. The team’s projects are typically high-impact and high-visibility aligned to the global firm and Consulting Services leadership’s strategic priorities. Projects often involve collaboration across workstreams to ensure coordination and alignment.
Key responsibilities
- Work on key strategic projects for Deloitte’s Global Consulting Services business – Lead development of hypotheses, identification of key business questions, conducting data driven analysis (quantitative and qualitative) to provide meaningful insights and actionable recommendations
- Partner with senior leaders and Global O&A delegate community teams to drive global alignment around strategic priorities
- Demonstrate solid project management skills, taking ownership of a core project from start to finish, and seamlessly support and switch to different workstreams as required and act as a collaborator to/with the Global O&A operations team in executing various administrative, financial, and operational activities
- Support senior executives in developing executive level documents and facilitate efficient decision-making (PowerPoint presentations, Excel reports, Tableau dashboards etc.) for senior leadership utilizing story boarding skills
- Collaborate with multiple teams to standardize reporting processes and understand current/future reporting requirements. Additionally, identify new tools and approaches to improve reporting, operational excellence, and insight generation
- Develop knowledge of the business and priority initiatives to share insights and trends as appropriate.
- Proactively communicate and collaborate with stakeholders to execute requirements, and provide suggestions/automations to enhance deliverables
- Lead/Co-Lead meeting planning and execution, including drafting agenda, organizing online and offline meetings and document MoM for follow up and accountability
- Work on Fiscal operations; Budget management, Project Resource contracting process, Member Firm Standards process, Global Design Authority/Global Taxonomy processes, Engaging in O&A priorities and initiatives
Requisite core skills
- Proactive, self-motivated, ability to work independently with minimal guidance and manage multiple projects
- Strong analytical, problem-solving, and critical thinking skills
- Exceptional attention to detail, responsiveness, and strong track record of executing high-impact initiatives
- Strong core consulting skills – i.e. research, financial analysis, business writing, including logical data structuring and proficiency in storyboarding techniques to derive meaningful insights
- Strong project management skills with the ability to lead/co-lead initiatives given aggressive timelines and adapt approaches to different cultures, communication styles, and working styles
- Strong stakeholder management skills, including ability to develop a network among primary stakeholders across the thread/team. Adept at building consensus and taking stakeholders’ perspective into account while forging and maintaining relationships
- Experienced in collaborating effectively across team and career levels, including virtual team environment
- Highly developed personal and professional ethics are expected
- Must possess the ability to handle highest level of confidential information
- Added advantage: Knowledge and previous experience in innovation, strategy & operations, transformational roles
- Added advantage: Write and edit Macros in Excel, create dashboards on Tableau, PowerBI, SharePoint knowledge and familiarity with online meeting platforms like MS Teams and Zoom
- Experience in navigating a global, matrixed, and virtual work environment
- Proven experience building effective working relationships with internal stakeholders across multiple businesses, geographies and culture
Qualifications, experience, work location, and timing
We are looking for a passionate, high energy, and self-motivated individual who is accustomed to working independently and collaboratively on small and large projects in a close-knit team.
- Academic qualification: Master’s Degree like MBA
- Work experience: 6+ years of relevant experience
- Strong track record with previous employment, preferably with consulting firms or corporate strategy
- Location: Hyderabad
- Work hours: 11:00 AM – 8:00 PM and 02:00 PM – 11:00 PM (expected to be flexible with time zones)
- Working from office: The individual is expected to come to office at least 2 days a week as per the ‘work from office’ schedule
About Deloitte
“Deloitte” is the brand under which independent firms throughout the world collaborate to provide services in a geographic area. These firms are members of Deloitte Touché Tohmatsu Limited DTTL, a UK private company limited by guarantee. With 260,000+ people in over 150 countries, Deloitte member firms serve more than 80 percent of the world's largest companies as well as large national enterprises, public institutions, and successful fast-growing companies
Deloitte Support Services India Pvt Ltd
Enabling Areas (EA) at the U.S. India offices are the support arm of the organization and comprise several groups including Talent, Technology, Finance, Communications, Field Operations, etc. EA gives every client-service business unit access to the best and brightest resources when it comes to support services. More specifically, EA enables the business units to solely focus on satisfying clients and developing new products and services to sustain competitive advantage, while they consolidate and standardize a diverse collection of systems, processes, and functions. The team provides a wide array of services to the U.S and India professionals, and is continually evaluating and expanding its portfolio
How you’ll grow
At Deloitte, we’ve invested a great deal to create a rich environment in which our professionals can grow. We want all our people to develop in their own way, playing to their own strengths as they hone their leadership skills. And, as a part of our efforts, we provide our professionals with a variety of learning and networking opportunities—including exposure to leaders, sponsors, coaches, and challenging assignments—to help accelerate their careers along the way. No two people learn in the same way. So, we provide a range of resources including live classrooms, team-based learning, and eLearning. Deloitte University (DU): The Leadership Center in India, our state-of-the- art, world-class learning Center in the Hyderabad offices is an extension of the DU in Westlake, Texas, and represents a tangible symbol of our commitment to our people’s growth and development. Explore DU: The Leadership Center in India
Benefits
At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you
Deloitte’s Culture
Our positive and supportive culture encourages our people to do their best work every day. We offer well-being programs and are continuously looking for new ways to maintain a culture that is inclusive, invites authenticity, leverages our diversity, and where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte
Corporate Citizenship
Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte’s impact on the world