Deloitte Global Consulting Services
Business: Deloitte Support Services India Private Limited
Business Area: Global Consulting Services
Pillar: Delivery
Sub-Pillar: Global Delivery Network
Career Level: Analyst
About the team
The Global Consulting Services (GCS) team works globally across practices and borders to support Deloitte’s Consulting business. The team is focused on offering our clients and people the global experience that’s essential in today’s world. Through the Global Consulting Services team, we provide innovative solutions for cross-cultural, cross-border challenges our teams may encounter around the world. Leveraging leading-edge tools, methods, and resources, we deliver top-notch service that is applied locally while staying true to our global brand and core values.
Within Global Consulting Services, the Delivery pillar leads and empowers Member Firms and other Global areas to drive service delivery transformation and improve client delivery quality and efficiency. The Global Delivery Network (GDN) team sits within the Delivery pillar and its goal is to help evolve and drive adoption of a borderless, integrated, and market leading global delivery center network. The team supports GDN strategic initiatives such as facilitating GDN strategies and adoption plans for member firm practices, promoting GDN standardization and interoperability, facilitating network alignment, creating GDN awareness programs / trainings, and monitoring and reporting the GDN adoption KPIs.
Overview of the role
The professional will act as a strategic enabler and advisor to Global Consulting Services Leaders, driving executive decision making. They will enable global leaders to make strategic decisions that translates into marketplace impact and growth. The professional will help accelerate execution of our Global Consulting Services strategic agenda by delivering high impact strategic projects, simplifying and streamlining operations (reporting, PMO activities etc.), creating compelling and transparent leadership communications to solve the most complex challenges in exponentially powerful ways.
The professional will support the GDN leadership and will need to work alongside colleagues from across the globe, to support various strategic initiatives. They will need to develop a good understanding of the firm’s delivery centers, member firm network, and our Consulting business portfolio. The professional will also be responsible for planning, tracking, and reporting progress on the various initiatives to senior leadership.
Work you’ll do
The professional will work with the India colleagues and senior leaders across Global Consulting Services practice. They will need to develop a knowledge of the firm’s Consulting Services business, strategic priorities to enable sharing of insights, trends and escalation of issues/variances as appropriate. The professional will analyse quantitative and qualitative data, synthesize findings, and demonstrate solid analytical and writing skills. The professional will also be responsible to develop compelling narrative with clear recommendations based on the research, analysis and findings. The team’s projects are typically high-impact and high-visibility aligned to the global firm and Consulting Services leadership’s strategic priorities. Projects often involve collaboration across workstreams to ensure coordination and alignment.
Key responsibilities
The role will require involvement in multiple strategic initiatives including (but not limited to) the below:
- · Supporting strategy development and activation for global businesses and member firm network
- · Working with delivery centers, delivery hubs, and knowledge management to update / enhance the GDN intranet site
- · Assisting with development of forums and knowledge sharing portals for collaboration and interoperability across the various delivery centers
- · Supporting analytics and insight generation from monthly GDN reporting data for leadership consumption
- · Supporting quarterly updates to the skills and certifications catalog for all delivery centers
- · Assisting with creation of GDN education and marketing collaterals such as training modules, success stories, etc.
- · Assisting on initiatives around delivery center capability assessment, adoption of best practices and tools, etc.
- · Supporting the development of ad hoc analyses and presentation materials for executive communications
Requisite core skills
- · Understanding of project delivery in a professional services environment
- · Strong analytical, problem-solving, and critical thinking skills
- · Strong verbal and written communication skills
- · Ability to collaborate across teams to achieve the desired business objectives
- · Strong knowledge of MS Office suite (e.g., MS Excel, MS PowerPoint)
- · Strong attention to detail, responsiveness, and work ethic
- · Strong reporting skills
- · Experience creating documents (decks, reports, dashboards etc.) for senior leadership
- · Self-motivated, innovative, and a strong team player
- · Ability to thrive in a complex and fast-paced environment with many competing priorities
Qualifications, experience, work location, and timing
- · Academic qualification: Master’s degree such as MBA
- · Work experience: 1+ years of relevant experience
- · Strong track record with previous teams/business
- · Location: Hyderabad
- · Work hours: 11:00 AM – 8:00 PM or 2:00 PM – 11:00 PM (expected to be flexible with time zones to support Global teams)
About Deloitte
“Deloitte” is the brand under which independent firms throughout the world collaborate to provide services in a geographic area. These firms are members of Deloitte Touché Tohmatsu Limited DTTL, a UK private company limited by guarantee. With 260,000+ people in over 150 countries, Deloitte member firms serve more than 80 percent of the world's largest companies as well as large national enterprises, public institutions, and successful fast-growing companies
Deloitte Support Services India Pvt Ltd
Enabling Areas (EA) at the U.S. India offices are the support arm of the organization and comprise several groups including Talent, Technology, Finance, Communications, Field Operations, etc. EA gives every client-service business unit access to the best and brightest resources when it comes to support services. More specifically, EA enables the business units to solely focus on satisfying clients and developing new products and services to sustain competitive advantage, while they consolidate and standardize a diverse collection of systems, processes, and functions. The team provides a wide array of services to the U.S and India professionals, and is continually evaluating and expanding its portfolio
How you’ll grow
At Deloitte, we’ve invested a great deal to create a rich environment in which our professionals can grow. We want all our people to develop in their own way, playing to their own strengths as they hone their leadership skills. And, as a part of our efforts, we provide our professionals with a variety of learning and networking opportunities—including exposure to leaders, sponsors, coaches, and challenging assignments—to help accelerate their careers along the way. No two people learn in the same way. So, we provide a range of resources including live classrooms, team-based learning, and eLearning. Deloitte University (DU): The Leadership Center in India, our state-of-the- art, world-class learning Center in the Hyderabad offices is an extension of the DU in Westlake, Texas, and represents a tangible symbol of our commitment to our people’s growth and development. Explore DU: The Leadership Center in India
Benefits
At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you
Deloitte’s Culture
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Corporate Citizenship
Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte’s impact on the world
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