Deloitte US Client and Marketing organizations –Alumni Relations – Analyst (1-3 Yrs)
About Deloitte US Client and Marketing organizations
U.S. India, Client & Market Growth (CMG) drive the marketing programs, initiatives, and priority client-facing programs in the U.S. regions. India CMG is focused on quality and operational excellence and is constantly challenging and refining its business model to ensure proper support of marketing processes, services, and deliverables in the United States. The Mission of CMG is to support, augment, and complement marketing efforts of Deloitte through the development of marketing and business development materials and services.
Work you will do
Data Maintenance:
• Support establishing and implementing data management standards and best practices, including data cleansing, wrangling, and mapping.
• Quickly learn Alumni Relations team processes to become a go-to resource for data-related queries.
• Identify gaps within datasets and perform secondary research to update contact and account information regularly.
• Maintain and update large data sets to ensure current records in CRM tools such as Salesforce, SAP, and Avature.
• Review and cleanse Salesforce contact and account records daily during ongoing maintenance activities.
Data Reporting
• Assist in developing and managing reports to track engagement, alum information, account details, and campaign outcomes.
• Support editorial duties for the alum newsletter and help track its effectiveness.
• Work with large datasets and run queries using CRM tools.
• Prepare data following Deloitte branding and ensure all personal information is encrypted to maintain data integrity and comply with safety guidelines.
• Support team members with data reports using Excel or PowerPoint as needed.
• Multitask across projects and adhere to established SLAs.
• Ensure data quality meets team standards.
Data Visualization
• Support the development and maintenance of Tableau dashboards (experience with Tableau is a plus).
• Filter and analyze data to extract relevant insights.
• Identify data gaps and contribute ideas for automation to improve team efficiency.
• Apply analytical thinking and creativity to problem-solving.
Data Analysis:
• Understand client requirements and translate them into actionable data insights.
• Manage and analyze large volumes of data efficiently.
• Use Excel to develop insights, build pivots, and manipulate data as required.
• Analyze and identify root causes of data quality issues, and support standardization and remediation efforts in line with data governance practices.
Team Player
• Collaborate with key stakeholders across Deloitte’s business areas (Audit, Tax, Consulting, Advisory) to support alum campaign strategies and local alum initiatives.
• Work effectively under tight deadlines on multiple projects, maintaining a strong focus on data quality and ownership of deliverables.
• Adapt working style to collaborate with diverse teams and professionals at all levels.
• Fully comply with Deloitte U.S. Firms’ policies and maintain strict confidentiality of alum data, recognizing the sensitivity of information handled in campaigns, programs, events, and surveys.
Required qualifications and experience
• MBA, preferably with a major in Marketing or Human Resources.
• 1–3 years of experience in Alumni Relations, Talent Operations, Recruiting, Marketing, or University Relations.
• Strong proficiency in Microsoft Office tools, including Excel, Outlook, and PowerPoint.
• Excellent verbal communication and interpersonal skills.
• Experience with CRM tools (Salesforce or ServiceNow experience is a plus).
• Familiarity with Tableau dashboards; basic awareness and a willingness to learn further will also be considered.
Preferred skills
• Willingness to combine data analysis and visualization responsibilities in a hybrid role.
• Positive, solutions-oriented mindset with a “never say no” attitude.
• Receptive to feedback and committed to continuous improvement.
• Demonstrates accountability and ownership in all tasks.
• Ability to work effectively under pressure and manage multiple priorities.
• Innovative and analytical thinker with strong problem-solving skills.
• Knowledge of alum relations, event planning, and project coordination.
• Experience working in a professional services firm or large, matrixed organization.
The Team
In the Alumni Relations Team, we support career journeys and focus on - colleagues for life,- which strengthens our alumni relationships, enhances recruiting, develops leaders, and in turn, helps to drive business growth. Deloitte USI's AR Team accomplishes this by including, engaging and connecting with the alumni making sure they are successful wherever they go.
How you’ll grow
At Deloitte, we have invested a great deal to create a rich environment in which our professionals can grow. We want all our people to develop in their own way, playing to their own strengths as they hone
their leadership skills. And, as a part of our efforts, we provide our professionals with a variety of learning and networking opportunities—including exposure to leaders, sponsors, coaches, and challenging assignments—to help accelerate their careers along the way. No two people learn in exactly the same way. So, we provide a range of resources including live classrooms, team-based learning, and eLearning. DU: The Leadership Center in India, our state-of-the-art, world-class learning Center in the Hyderabad offices is an extension of the Deloitte University (DU) in Westlake, Texas, and represents a tangible symbol of our commitment to our people’s growth and development.
Explore DU: The Leadership Center in India
Benefits
At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.
Deloitte’s culture
Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture that is inclusive, invites authenticity, leverages our diversity, and where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte.
Corporate citizenship
Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte’s impact on the world.
Work Location: Hyderabad
Work Timings: 2 p.m. – 11 p.m.
About Deloitte
Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee (“DTTL”), its network of member firms, and their related entities. DTTL and each of its member firms are legally separate and independent entities. DTTL (also referred to as “Deloitte Global”) does not provide services to clients. In the United States, Deloitte refers to one or more of the US member firms of DTTL, their related entities that operate using the “Deloitte” name in the United States and their respective affiliates. Certain services may not be available to attest clients under the rules and regulations of public accounting. Please see www.deloitte.com/about to learn more about our global network of member firms.
Copyright © 2025 Deloitte Development LLC. All rights reserved.
About Deloitte US Client and Marketing organizations
U.S. India, Client & Market Growth (CMG) drive the marketing programs, initiatives, and priority client-facing programs in the U.S. regions. India CMG is focused on quality and operational excellence and is constantly challenging and refining its business model to ensure proper support of marketing processes, services, and deliverables in the United States. The Mission of CMG is to support, augment, and complement marketing efforts of Deloitte through the development of marketing and business development materials and services.
Work you will do
Data Maintenance:
• Support establishing and implementing data management standards and best practices, including data cleansing, wrangling, and mapping.
• Quickly learn Alumni Relations team processes to become a go-to resource for data-related queries.
• Identify gaps within datasets and perform secondary research to update contact and account information regularly.
• Maintain and update large data sets to ensure current records in CRM tools such as Salesforce, SAP, and Avature.
• Review and cleanse Salesforce contact and account records daily during ongoing maintenance activities.
Data Reporting
• Assist in developing and managing reports to track engagement, alum information, account details, and campaign outcomes.
• Support editorial duties for the alum newsletter and help track its effectiveness.
• Work with large datasets and run queries using CRM tools.
• Prepare data following Deloitte branding and ensure all personal information is encrypted to maintain data integrity and comply with safety guidelines.
• Support team members with data reports using Excel or PowerPoint as needed.
• Multitask across projects and adhere to established SLAs.
• Ensure data quality meets team standards.
Data Visualization
• Support the development and maintenance of Tableau dashboards (experience with Tableau is a plus).
• Filter and analyze data to extract relevant insights.
• Identify data gaps and contribute ideas for automation to improve team efficiency.
• Apply analytical thinking and creativity to problem-solving.
Data Analysis:
• Understand client requirements and translate them into actionable data insights.
• Manage and analyze large volumes of data efficiently.
• Use Excel to develop insights, build pivots, and manipulate data as required.
• Analyze and identify root causes of data quality issues, and support standardization and remediation efforts in line with data governance practices.
Team Player
• Collaborate with key stakeholders across Deloitte’s business areas (Audit, Tax, Consulting, Advisory) to support alum campaign strategies and local alum initiatives.
• Work effectively under tight deadlines on multiple projects, maintaining a strong focus on data quality and ownership of deliverables.
• Adapt working style to collaborate with diverse teams and professionals at all levels.
• Fully comply with Deloitte U.S. Firms’ policies and maintain strict confidentiality of alum data, recognizing the sensitivity of information handled in campaigns, programs, events, and surveys.
Required qualifications and experience
• MBA, preferably with a major in Marketing or Human Resources.
• 1–3 years of experience in Alumni Relations, Talent Operations, Recruiting, Marketing, or University Relations.
• Strong proficiency in Microsoft Office tools, including Excel, Outlook, and PowerPoint.
• Excellent verbal communication and interpersonal skills.
• Experience with CRM tools (Salesforce or ServiceNow experience is a plus).
• Familiarity with Tableau dashboards; basic awareness and a willingness to learn further will also be considered.
Preferred skills
• Willingness to combine data analysis and visualization responsibilities in a hybrid role.
• Positive, solutions-oriented mindset with a “never say no” attitude.
• Receptive to feedback and committed to continuous improvement.
• Demonstrates accountability and ownership in all tasks.
• Ability to work effectively under pressure and manage multiple priorities.
• Innovative and analytical thinker with strong problem-solving skills.
• Knowledge of alum relations, event planning, and project coordination.
• Experience working in a professional services firm or large, matrixed organization.
The Team
In the Alumni Relations Team, we support career journeys and focus on - colleagues for life,- which strengthens our alumni relationships, enhances recruiting, develops leaders, and in turn, helps to drive business growth. Deloitte USI's AR Team accomplishes this by including, engaging and connecting with the alumni making sure they are successful wherever they go.
How you’ll grow
At Deloitte, we have invested a great deal to create a rich environment in which our professionals can grow. We want all our people to develop in their own way, playing to their own strengths as they hone
their leadership skills. And, as a part of our efforts, we provide our professionals with a variety of learning and networking opportunities—including exposure to leaders, sponsors, coaches, and challenging assignments—to help accelerate their careers along the way. No two people learn in exactly the same way. So, we provide a range of resources including live classrooms, team-based learning, and eLearning. DU: The Leadership Center in India, our state-of-the-art, world-class learning Center in the Hyderabad offices is an extension of the Deloitte University (DU) in Westlake, Texas, and represents a tangible symbol of our commitment to our people’s growth and development.
Explore DU: The Leadership Center in India
Benefits
At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.
Deloitte’s culture
Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture that is inclusive, invites authenticity, leverages our diversity, and where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte.
Corporate citizenship
Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte’s impact on the world.
Work Location: Hyderabad
Work Timings: 2 p.m. – 11 p.m.
About Deloitte
Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee (“DTTL”), its network of member firms, and their related entities. DTTL and each of its member firms are legally separate and independent entities. DTTL (also referred to as “Deloitte Global”) does not provide services to clients. In the United States, Deloitte refers to one or more of the US member firms of DTTL, their related entities that operate using the “Deloitte” name in the United States and their respective affiliates. Certain services may not be available to attest clients under the rules and regulations of public accounting. Please see www.deloitte.com/about to learn more about our global network of member firms.
Copyright © 2025 Deloitte Development LLC. All rights reserved.
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At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.
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