Deloitte | India Offices of the US

Manager - Pursuit Support 

Role Overview 

The Pursuit Support Manager will be responsible for managing and driving the delivery modeling and pursuit support for Technology & Transformation (T&T) related opportunities across the Asia Pacific region. This role involves working closely with AP participating firms (PFs), pursuit teams, and leadership to develop and execute winning strategies, ensuring high-quality delivery model design, and enhancing the overall pursuit process. 

Key Responsibilities: 

Pursuit Support: 

• Collaborate with pursuit teams to review pursuits based on deal archetypes and implement delivery model design strategies tailored to specific opportunities within the Technology & Transformation portfolio. 

• Conduct market and client research to inform delivery model design and benchmarks. 

• Pursuit Process Management: 

• Manage the end-to-end delivery model design support, including reviews with pursuit leaders, GDN leadership and respective Delivery Center leaders. 

• Tailor overall delivery design to ensure it meets price to win expectations of the pursuit leadership upholding client centricity from delivery expectations. 

• Consolidate and provide early signals of demand views for DCs scoped in each of the pursuit delivery designs 

• Maintain a network of subject matter experts/delivery architects in different T&T offerings, to be brought in to help design complex delivery architectures/models as required 

• Ensure adherence to deal archetype driven delivery model guidance, timelines, and offering specific targets. 

• Coordinate with AP Sales Excellence, AP Operate CoE, AP GDN Office and PF GDN leaders to gather necessary inputs and approvals. 
  Stakeholder Engagement: 

• Work closely with PF GDN and pursuit teams across the Asia Pacific region to understand their needs and provide tailored pursuit support. 

• Engage with senior leadership to align on guidelines and strategies with business objectives and gain necessary approvals. 

• Engage with other MF GDN teams e.g. the EMEA Delivery Hub, for best practices and lessons learnt, and update inputs required for AP pursuit support 

• Create dashboards and status reports for APAC business and GDN leadership 

• Training and Development: 

• Support training and guidance to pursuit teams and other PF GDN teams on best practices, tools, and techniques related to GDN adoption, DC mix, benchmarks, archetypes etc. 

• Develop and update the resources, templates, and tools. 

• Continuous Improvement: 

• Identify opportunities to enhance processes and implement improvements. 

• Monitor and analyze pursuit outcomes to identify trends and areas for improvement. 

Qualifications: 

• Education: MBA from Tier 1/ 2 institute in Operations and/or Finance with Bachelors in Commerce/ Finance or Maths preferred 

• Experience: Minimum of 7-10 years of experience in pursuit management, proposal development, or a related field. 

• Experience in the Technology & Transformation sector is highly desirable. 

• Proven track record of managing complex pursuits in a professional services domain. 

• Skills and Competencies: 

• Strong project management skills with the ability to manage multiple pursuits simultaneously. 

• Excellent written and verbal communication skills. 

• Ability to work effectively with senior leadership and cross-functional teams. 

• Strong analytical and problem-solving skills. 

• Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel) and pursuit management tools. 

• Personal Attributes: 

• Highly organized and detail-oriented. 

• Proactive and self-motivated with a strong sense of ownership. 

• Ability to work under pressure and meet tight deadlines. 

• Strong interpersonal skills and the ability to build relationships with diverse stakeholders. 

• Flexibility to work across different time zones as needed.