Senior Analyst - Account Management Enablement - Deloitte Support Services India Private Limited
If you would like to be in a role where you can leverage your strengths supporting Deloitte’s emerging clients, this could be the role for you. The role provides you opportunities to get involved in a wide variety of activities in delivering best in class account management support to account leadership. As part of this team, you’ll gain exposure to a variety of projects those challenge and enrich you, and to a lot of opportunities to collaborate with and learn from some of the most talented professionals, all of which would help in your professional growth and skills development.
Working as an Account Management Enabler, you will be a key part of the Clients team at Deloitte. The role works closely with the Lead Client Service Partner, Client Relationship Executive, Client Account Manager and Client Service Team (CST) to make an impact that matters to their client.
Work you’ll do
As an Account Management Enabler, you will be responsible for
- Independently manage projects including stakeholder communications, pipeline management, project prioritization and project delivery
- Enabling excellence in account operations through bringing discipline and rigour to account team cadence through:
- Keeping client experience at the centre of account team’s purpose and engagement (e.g. CST meetings, communications, team site collaboration etc.)
- Reviewing annual reports to provide recommendations, risks, issues, thought leadership, Deloitte opportunities etc.
- Assist in the development and maintenance of account marketing assets, proposal assets, and onboarding assets
- Mapping executive relationships within the account and driving the development of strategic relationship plans
- Reviewing projects of other junior team members and mentor them on need basis
- Enable the account vision and strategy from end-to-end (e.g. planning, communication, execution and performance measurement)
- Sharing insights on clients, industries and the competitive landscape for informing the account strategy
- Conducting thorough secondary research on different companies, sectors and industries to create specific reports and marketing collaterals
- Identifying, collecting, and distributing industry/sector/company-specific news and analysis to client teams regularly
Work Location: Hyderabad
Shift Timings: 6.30 AM to 03.30 PM
The team
Our Clients & Markets team provides exceptional client service and works to build long-term, mutually beneficial relationships. Our team members focus on what’s possible and guide clients to opportunities while considering their business culture, organizational structure, resources and capabilities.
Qualifications & Core Skills Required
Required:
· A Master’s degree
- Ability to analyze information and present it in a meaningful and concise way
- Good knowledge of databases, public sources of information, and/or industry specific sources
- Adept in conducting preliminary research to ascertain data availability, and estimate time/effort
- Strong relationship building/relationship management skills as well as ability to develop close working relationship with colleagues
- Ability to clearly understand the research requirements through effective listening, comprehension, and probing skills
- Information gathering & research. Working knowledge on Secondary Market tools like Factiva, hoovers etc.
- Strong business writing skills—narrative, appealing, succinct. Should be able to convey complex research ideas in a compelling and easier way through writing
- Articulate ideas and point of views in a confident and effective manner in client calls during all stages of the project lifecycle
- Communication should reflect logical thinking and consultative approach
Preferred:
- MS office suites (Word, Excel and PowerPoint)
- Excellent verbal and written communication skills in English
- Ability to work with senior stakeholders virtually and multitask
- Understanding of client service, marketing, sales/pre-sales in a professional services firm
How you’ll grow
At Deloitte, we’ve invested a great deal to create a rich environment in which our professionals can grow. We want all our people to develop in their own way, playing to their own strengths as they hone their leadership skills. And, as a part of our efforts, we provide our professionals with a variety of learning and networking opportunities—including exposure to leaders, sponsors, coaches, and challenging assignments—to help accelerate their careers along the way. No two people learn in exactly the same way. So, we provide a range of resources including live classrooms, team-based learning, and eLearning. DU: The Leadership Center in India, our state-of-the-art, world-class learning Center in the Hyderabad offices is an extension of the Deloitte University (DU) in Westlake, Texas, and represents a tangible symbol of our commitment to our people’s growth and development. Explore DU: The Leadership Center in India
Benefits
At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.
Deloitte’s culture
Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture that is inclusive, invites authenticity, leverages our diversity, and where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte.
Corporate citizenship
Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte’s impact on the world.