Analyst – ITS Automation CoE – Deloitte Support Services India Private Limited
The Automation CoE is a team within Information Technology Services servicing both internal and external facing business units for Deloitte Member Firm.
Work you’ll do
As a part this team, you will:
· Contribute as an Analyst-level Developer in the ITS Automation Team, supporting the delivery of automation/RPA solutions to improve Deloitte Member Firm business processes.
· Assist in the solution development lifecycle including build, unit testing, defect fixing, release support, and deployment coordination.
· Work with the Automation Portfolio Manager, Business Champions, and team members to support the design and delivery of proofs of concept (POCs), chatbots, and console applications.
· Support User Acceptance Testing (UAT) activities including test preparation, defect tracking, retesting, and go-live readiness support.
· Gather, document, and clarify business and technical requirements with guidance from senior team members.
· Help identify risks, issues, and dependencies, and escalate them appropriately to support timely resolution.
· Participate in Agile ceremonies such as sprint planning, stand-ups, and retrospectives to support team delivery goals.
· Collaborate with SMEs, developers, QA teams, and vendors to support project execution and issue resolution.
· Prepare and maintain technical documentation, test cases, and knowledge artifacts.
· Communicate progress, blockers, and updates clearly within the team and to relevant stakeholders.
Contribute to a positive team culture through collaboration, continuous learning, and knowledge sharing.
Work Location: Hyderabad
Shift Timings: 06.30 AM to 03.30 PM
Qualifications
Required:
Core technical requirements (must-have)
- 2+ years of hands-on development experience with C# / .NET Framework
- Basic to working experience in building or maintaining applications using ASP.NET and SQL Server
- Good understanding of SQL concepts, including stored procedures, functions, triggers, and queries
- Familiarity with web services/APIs such as REST/SOAP, JSON, and XML
- Basic understanding of .NET Core Web APIs, including development or consumption
- Understanding of object-oriented programming (OOP) fundamentals
- Exposure to building interfaces or integrating with third-party systems
- Willingness to learn automation, chatbot, and low-code/no-code technologies
Desirable technical skills (nice-to-have)
- Exposure to chatbot development or implementation
- Exposure to RPA tools and cloud-based PaaS services
- Exposure to Power Apps / Power Automate / Power Platform
- Understanding of data mapping, transformation, and business rules
- Internship, academic, or project experience in automation or application development
Delivery & analysis
- Ability to understand business requirements and support system or process improvements
- Ability to create and maintain technical documentation and test-related artifacts with guidance
- Exposure to Agile delivery; knowledge of Waterfall is a plus
Collaboration & execution expectations
- Strong analytical and problem-solving skills with a learning mindset
- Clear written and verbal communication skills
- Ability to explain technical issues in a simple and structured way
- Good prioritization and time management skills in a fast-paced environment
- Ability to work effectively with development, QA, and automation teams
- Knows when to seek support and escalate issues appropriately