Position Summary
The Product Owner plays a critical role within the People Digital & Operations COE, supporting the successful implementation, operation, and ongoing optimisation of key People and Talent technology products.
This role operates as a business and product-facing manager, accountable for understanding how assigned products function, representing business needs, translating requirements into actionable inputs for technology teams, and ensuring solutions are delivered, adopted, and sustainably operated.
The role partners closely with People COEs, Business SMEs, Product Owner Support Resources, Deloitte Technology, PMO, and Change teams to drive value across the full product lifecycle — from delivery through to long term enhancement and sustainment. While the role carries strong ownership and accountability, it is not a technical configuration role.
The team
Deloitte Global is the engine of the Deloitte network. Our professionals reach across disciplines and borders to develop and lead global initiatives. We deliver strategic programmes and services that unite our organisation and enable consistent, high quality experiences across the Deloitte network.
Location: Hyderabad
Shift Timings: 2:00 PM–11:00 PM (M–T) and 11:00 AM–8:00 PM (F)
Work you'll do
As a Digital & Operations Product Owner on the People Digital & Operations COE team, you will be responsible for…
- Serving as the primary business representative for assigned People and Talent technology products and advocating for business needs and user outcomes
- Gathering, documenting, and prioritizing business requirements, pain points, and improvement opportunities and translating them into actionable inputs for technology teams
- Partnering with business stakeholders, subject matter specialists, data stewards, technology teams, program management, and change teams to support solution design, enhancement delivery, user acceptance testing, release readiness, and defect resolution
- Supporting day-to-day product operations after implementation, documenting standard operating procedures, providing operational metrics and risk indicators, and acting as an escalation point for complex issues
- Contributing to change management, adoption, roadmap planning, prioritization, governance, and continuous improvement activities across the product lifecycle
Qualifications
Required:
- Bachelor’s degree
- 10+ years of experience in business analysis, process improvement, project management, or program management
- Experience supporting human resources or talent technology processes
- Experience working with enterprise human resources technologies as a business or end-user representative
- Experience with Agile methodology
- Experience leading user acceptance testing, release readiness, or defect triage
- Experience documenting business requirements, process flows, or standard operating procedures
Preferred:
- Experience with SuccessFactors
- Experience with Visier
- Experience supporting change management, communications, or adoption activities
- Experience working in a global or matrixed organization
- Experience partnering with cross-functional business and technology stakeholders