Senior Analyst – SailPoint-Administrator- Deloitte Support Services India Private Limited
Key Responsibilities:
With 3-5 years of hands-on experience leveraging the following skills.
Technical:
• SailPoint IIQ administration and troubleshooting
• Platform and infrastructure monitoring, analysis, and reporting
• Test document preparation, creation, and execution for any fixes or during upgrades
• Knowledge of Directory Services (LDAP/AD)
• Ticket management, end user engagement, and problem-solving.
• Prioritization and escalation of issues as necessary
• Certificate rotation and management
• Password rotation and management
• Basic experience with Apache Tomcat
• Mailbox monitoring and response
• Vendor Management (e.g. submitting support tickets and follow-up)
• System Health and Maintenance Support
Soft:
• Good written and verbal communication skills
• Ability to work with peers and cross-functional teams
• Analytical problem-solving capabilities
• Ability to drive specific efforts forward with appropriate guidance/oversight
• General ability to create documentation, enhance knowledge articles, etc.
• Microsoft Office capabilities (Word/Excel/PowerPoint)
Other:
Available for on-call support
The team
At Deloitte, we’re all about collaboration. And nowhere is this more apparent than among our 2,000-strong internal services team. With our combined specialist skills, we provide all the essential support and advice our client-facing colleagues need, right across the firm. This enables them to focus all of their efforts on delivering the best service possible to their clients. Covering seven distinct areas; Human Resources, Clients & Industries, Finance & Legal, Practice Support Services, Quality & Risk Services, IT Services, and Workplace Services & Real Estate, together we live, breathe and deliver the Deloitte experience.
Location: Hyderabad
Work shift Timings: 1 PM to 10 PM
#EAG-Technology
Qualifications
• Bachelor of Engineering/ Bachelor of Technology
• 3-5 years’ experience in a similar role and Enterprise organisation.