Deloitte US-India Communications – Senior Analyst
Creative content writer – Business Communications, USI Growth and Purpose (G&P)
About the role
At Deloitte, we provide the opportunity to learn, connect, and collaborate with professionals across teams and around the world. You will gain exposure to a variety of businesses and tools, partner with leads, and explore your creative potential. As a professional with a strong background in corporate communications, content strategy, with excellent content writing and project management skills, you will work closely with the Business comms team leads and members in collaboration with the larger internal communications team as well as senior leadership and internal stakeholders to dedicatedly support business and strategic communications to engage, inform and inspire professionals.
The work you’ll do
In this role, you will bring your unique and informed perspectives, and effectively collaborate, coordinate and engage across various teams to help plan, create, drive and measure multiple impactful internal communications and employee engagement campaigns; including but not limited to crafting leadership messages, presentations, operational/compliance/technical messaging, capability decks, emails, newsletters, impact reports, guidebooks, content for social media and internal websites. As an enabler who enhances the communication efforts of this group, your work will also include liaising with USI leadership, Business Area Leaders, advisors, internal stakeholders, designers and communication leads to ideate, create, project manage and focus on impact for communication solutions across the organization.
Key responsibilities
Support the creation and execution of internal communications and messaging plans as directed.
Work closely with the communications team and stakeholders to assist in developing and delivering communications.
Draft and edit communications across diverse channels, ensuring quality and adherence to style guides.
Assist in gathering requirements and disseminating communications to stakeholders as assigned.
Track assigned tasks and support the communications pipeline and production of deliverables.
Assist in collecting and reporting metrics to measure communication impact.
Ensure deliverables are accurate, error-free, and compliant with style and brand guidelines.
Collaborate with team members to deliver communication materials; no direct mentoring responsibilities.
Support the team in addressing communication challenges as they arise.
Demonstrate understanding of business objectives to support messaging and positioning.
Ensure all communications are accurate and consistent with guidelines.
Key requirements
Ability to seamlessly collaborate with the leads, communications and creative teams, and other diverse stakeholder groups across levels and regions, to develop impactful communication solutions that meet business needs.
Help develop, and execute multiple requests with ownership of project pipeline and execution, both individually and in partnership with the communications lead, as required.
Foster integration across the communications campaigns in US India, USI G&P and the US teams, where applicable, to advance business objectives more effectively.
Support with project planning and managing multiple communication requirements simultaneously, adhering to timelines and quality.
Leverage social and digital communication platforms like the intranet, Microsoft Teams, Viva Engage, videos, and social media to help drive the leaders’ brand, group/individual service lines’ messages and priorities.
The team
USI Communications is a team of professionals who specialize in Internal Communications, Public Relations and Communication Technology. This role is aligned with the Business Communications team that sits within USI Communications and is aligned with different businesses at Deloitte USI. The team reinforces the culture and brand of Deloitte internally and monitors our external reputation – intervening where necessary. They also play the role of a strategic and trusted business advisor for leaders and ensure that professionals are equipped with the right information in a timely manner to excel at work and enjoy well-being. Other priorities include creating an open and transparent environment for leadership communications, leveraging internal channels creatively, effectively disseminating information and measuring the impact of communications.
Required qualifications
Post-graduate/graduate degree in Communications/Journalism/Advertising/Marketing/Business Administration or related fields, with at least two to three years of relevant experience.
Overall work experience of 3-6 years with a proven track record of delivering quality communications services to support the execution of business, leadership, branding, and communication strategies of a large organization.
Good command over the language, strong communication skills (written and oral), proficient writing, editing, and proofreading skills, with an emphasis on quickly developing high-quality content in alignment with business objectives, stakeholder briefs/requirements for use in online communications.
Strong project management, time management, coordination, and stakeholder management skills; with an ability to manage multiple projects at once.
Strong listening and analytical skills; efficient organizing, strategizing, and planning capabilities for multiple activities.
Aptitude for storytelling both for written communication and visual communication.
Ability to work with different teams on multiple projects with quick turnaround times, without compromising quality.
Strong interpersonal traits, including confidence to interact with leaders, stakeholders and personnel at all levels with empathy, responsiveness, flexibility, initiative, and tact.
Intermediate skills working with Microsoft Office applications required.
Experience of having worked with a global organization or large-scale communications projects, preferred.
Experience with managing and publishing content for internal sites, social media networks will be a plus.
Familiarity with Chicago Manual of Style, AP Handbook or other editorial standards preferred.
Experience in collaborating with global counterparts; being part of a global organization or large-scale communications projects preferred.
This role will be based out of Hyderabad. Work timings: 11 a.m. – 8 p.m. (IST)
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