Job Role- Operate CoE – Ascend for Operate Program Lead (USI) / Delivery Lead
Work You’ll Do
In this role, you will be a member of the A+C Operate Center of Excellence (CoE) team, supporting Assets & Innovation as the USI Program Lead for Ascend for Operate, responsible for delivery of the product roadmap and functional requirements. Ascend for Operate is our Operate management and delivery platform, combining data, tools, and knowledge, to empower project teams and drive efficiencies in delivering Operate projects, across all Operate archetypes. Executing this role will require frequent coordination and communication with leaders across Consulting. As Operate becomes a central focus of Deloitte’s A+C strategy, and as we drive towards our Operate growth ambition and respond to the significant market opportunity for Operate work, our Assets & Innovation team will be a critical part of our CoE strategy going forward, enabling the actions defined in Deloitte’s Operate 2.0 Strategy.
Key Responsibilities may include:
- for Ascend for Operate
- Own and manage delivery of product roadmap and functional requirements
- Communicate delivery status, metrics and updates to key stakeholders and leadership
- Coordinate with multiple stakeholders including dev team leads, business analysts, functional leads, business owners, solution architects, UI / UX team, testers to deliver the functional requirements and end to end use cases
- Own and manage the release schedule, sprint cadences including sprint planning, sprint demo and sprint retro
- Determine investment and resource needs to support program initiatives
- Partner and manage expectations with key stakeholders to lead and drive results from different workstreams
- Manage risk and elevating issues, team needs, requests for resources, as needed
- Manage overall delivery team planning and progress – including story point capacity for each sprint, resource allocation, staffing, delivery quality, sprint burndown / progress
Qualifications
- Senior Manager
- Must have Operate delivery background
- Deep knowledge of Operate projects (AMS, Foundry, Business Process, etc.)
- Strong project management experience
- Unyielding focus on quality results and attention to detail (analysis and deliverables)
- Ability to manage a complex stakeholder environment and lead large teams with direct/indirect reporting structure
- Experience managing teams in USI
- Strong ability to execute
- High level of comfort with ambiguity and fluid priorities
- Strong executive presence
- Ability to work independently / virtually
- Strong written and verbal communication skills
- Advanced skills in Microsoft Office Suite
- Proven ability to address and manage conflict
- Solid decision-making skills, the ability to challenge, negotiate, and influence
- Must work well under pressure and during times of ambiguity- can manage change, maintain composure, and remain flexible
- Highly proactive, analytical self-starter, strong interpersonal skills, and a team player
- Some travel may be required for working sessions
- Location: USI