National Consulting Services
The National Office, a key Strategic Enabler in our new model, is comprised of professionals with various areas of focus that collectively provide mission critical services to support Deloitte’s overall success. Whether focused on project financials, quality and risk management, methods and tools, sales excellence, talent, leadership support, or other activities these professionals ensure that our Firm operates efficiently, and our people are able to effectively serve clients every day.
Position Summary
Level: Manager
As a Manager at Deloitte Consulting, you will oversee the technical delivery of enterprise-scale software solutions, lead cross-functional and global teams and mentor junior members. You will collaborate to understand functional requirements, support sales and proposal efforts, and drive end-to-end project delivery, including estimation and planning, to ensure successful outcomes.
Work you’ll do:
The Manager will be part of the Pricing Analytics & Insights team within PCDS. Key activities include, but are not limited to:
As a Junior Solution Architect within the Operate Solution Hub, you will assist in the design and implementation of large and complex deals ($10-$30M Total Contract Value). These deals could have any combination of Application Management Services (AMS), Infrastructure Management Services (IMS), Cloud Managed Services (CMS), or Business Process Outsourcing (BPO) across industries. The Operate Solution Hub is designed to drive an optimum process for solutioning and pricing cross-Operating Portfolio/tower operate deals, reducing friction for cross-Offering Portfolio pursuits and optimizing review. By providing services such as inputs for deal qualifications, benchmarks/effort estimation, and solution/pricing review, the Operate Solution Hub will be a focused space to increase win rates and profitability.
Solution Design and Architecture
- Support development of solution storyboards, Total Cost of Ownership (TCO) analysis, and review pricing model inputs/deal shapes.
- Contribute to the creation of differentiated deal structures and commercial models, embedding multitower synergies during solutioning.
- Contribute to development of estimation frameworks and pricing model frameworks.
- When needed, help provide feedback on key contracting terms and Service Level Agreements (SLAs) under the guidance of senior architects.
Client Interaction and Collaboration
- Help leadership articulate integrated solutions to clients by participating in development of solution presentations.
- Assist in the creation of value propositions for client requirements.
- Support the solution team during client discussions, orals, and due diligence.
Internal Coordination
- Collaborate closely with all stakeholders of the pursuit.
- Participate in solution review meetings with internal stakeholders.
- Work closely with Transition and delivery teams on delivery feedback loop.
- Collaborate with other industry Subject Matter Experts on development of business-aligned metrics, such as Business Level Agreements (BLAs) and Experience Level Agreements (XLAs).
The team:
Join our dynamic Consulting Services - Operate Center of Excellence (CoE) team, supporting Assets & Innovation for Ascend for Operate, responsible for driving adoption of Ascend for Operate at our clients and accounts. Ascend for Operate is our GenAI enabled Operate management and delivery platform, combining data, tools, and knowledge, to empower project teams and drive efficiencies in delivering Operate projects, across all Operate archetypes.
Qualifications
Must Have Skills/Project Experience/Certifications:
- 6-8 years of experience
- Focused on quality results (analyses and deliverables)
- (Preferred) multi-tower experience with solutioning and commercial models
- Strong analytical and consulting skills, including experience in supporting business case development and analyzing data to drive decisions
- Knowledge of AMS/IMS/CMS/BPaas solution tenets and solution integration
- Written and oral communication skills with the ability to put together cohesive decks
- Advanced Excel skills
Good to Have Skills/Project Experience/Certifications:
- Diligent & detail oriented
- Able to work in a fast-paced environment and manage multiple priorities
Education:
- Education (Undergrad or Masters): MCA, BCA, BE/BTech in CS, IT, or any Business major
Location:
- Bengaluru/Hyderabad/Chennai/Pune/Kolkata