USI Risk Management - Contract Obligations Support Specialist – Manager - Fulltime
Location: Hyderabad/Bengaluru/Gurgaon/Mumbai
The team
The Quality and Risk Management (QRM) team’s mission is to protect the earnings, assets, and reputation of the firm, facilitate consistency of delivery, and reduce the cost of quality. The primary responsibility of QRM is to provide effective and timely risk and quality-related counsel and guidance to the Deloitte teams that support client engagements. QRM accomplishes its mission by helping identify, mitigate, and manage risk (delivery, regulatory, legal, and reputation) throughout the engagement life cycle.
The Operate Obligations Management team will provide support to US Risk Managers and business leaders for complex information technology (IT) operate and managed services contracts by executing careful review of contractual documents (and related artifacts) and extracting all obligations and restrictions that require customized operationalization and management by the business stakeholders. This includes translating contractual/legal language into clear, actionable insights for business stakeholders.
Work you’ll do
Provide Obligations Management as follows:
· Review and analyze IT operations and managed services contracts to identify and document business-relevant contractual obligations and restrictions, including :
o Contract requirements, deliverables and key methodologies such as performance measures, productivity achievement and invoicing
o Security/privacy obligations that must be operationalized outside of standard processes and controls
o Non-standard onboarding requirements
· Summarize and re-state individual contract obligations in non-legal terminology that can be clearly understood and actioned by business delivery leaders
· Collaborate and build relationships with legal, delivery, and commercial teams to clarify, interpret and align on actions to be recommended to business leaders to comply with contractual obligations
· Leverage customized tools/platforms for obligations tracking
· Support the development of tools, templates and methodologies for standardized obligation extraction, documentation and communication
· Flag risks, ambiguities or gaps in contract terms that could impact delivery or compliance
· Periodically interface with internal stakeholders to help monitor progress of contractual obligations and restrictions
- Manage process implementation activities, including identification of process improvement opportunities for obligations management activities
- Conduct obligations management related knowledge sharing sessions for team members
- Serve as mentor to junior team members, providing oversight, guidance and knowledge sharing, as required
- Other ad hoc risk and contract management support activities as required
Qualifications
Required:
• Possess 10+ years of post-qualification experience in contract management, contract analysis, compliance, legal operations, or a similar role
• Strong understanding of IT operations, managed services, or consulting delivery models
• Excellent contractual fluency and ability to interpret and translate legal language into simplified terms
• Experience in identifying commercial, contractual and business obligations within complex legal documents
• Excellent analytical and presentation skills
• Good relationship management skills
• Strong verbal and written English communication skills
• Proactive approach in performing duties, problem solving, and issue resolution
• Proficiency in the use of MS Office - Word, Basic Excel and PowerPoint
• Exposure to contract language associated with complex IT services contracting
• Education: BBA/BA/BS in related field
Preferred:
• Advanced degree (e.g. law or business)
• Familiarity with contract lifecycle management systems
How you’ll grow
At Deloitte, we’ve invested a great deal to create a rich environment in which our professionals can grow. We want all our people to develop in their own way, playing to their own strengths as they hone their leadership skills. And, as a part of our efforts, we provide our professionals with a variety of learning and networking opportunities—including exposure to leaders, sponsors, coaches, and challenging assignments—to help accelerate their careers along the way. No two people learn in exactly the same way. So, we provide a range of resources including live classrooms, team-based learning, and eLearning. DU: The Leadership Center in India, our state-of-the-art, world-class learning Center in the Hyderabad offices is an extension of the Deloitte University (DU) in Westlake, Texas, and represents a tangible symbol of our commitment to our people’s growth and development. Explore DU: The Leadership Center in India.
Benefits
At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.
Deloitte’s culture
Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture that is inclusive, invites authenticity, leverages our diversity, and where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte.
Corporate citizenship
Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte’s impact on the world.