Human Capital
Our Human Capital team helps Deloitte client service teams support value creation through people's performance. We guide teams in reimagining work, the workforce, and the workplace across the enterprise, and help in transforming HR functions with AI and emerging technology. With the rapid pace of change in today's world, you will help provide insights and enable delivery to address questions such as: How do organizations access, develop, and motivate their workforce? What should the AI strategy be for the HR function? Do they have the right organization and culture to enable performance? Join our team to help make work better for humans and humans better at work
Position Summary
Level: Consultant
As an experienced Consultant at Deloitte Consulting, you will be responsible for individually delivering high quality work products within due timelines. Need-basis you will be mentoring and/or directing junior team members/liaising with onsite/offshore teams to understand the functional requirements.
Work you’ll do:
Own all technical elements of a WalkMe Implementation including setup & configuration, initial design, content build, testing, and content deployment.
Across our service offerings, you will:
• Work directly with WalkMe software to scope, design, develop, and deploy solutions on various platforms and applications
• Apply technical abilities, UX knowledge and creativity to build and deliver WalkMe solutions to client problems and troubleshoot their issues
• Provide technical guidance, present solutions, and perform implementation reviews
• Assess needs and use cases, quickly design impactful and creative solutions, measure results, and iterate and improve to drive optimal outcomes
• Understand the technical possibilities and limitations of the tools at your disposal in order to troubleshoot and maintain deployed assets over time
• Explain technical issues to a variety of audiences, including enterprise architects, developers, and management
• Ensure WalkMe addresses the customer’s ultimate goals and needs
• Improve the development process if opportunities arise
• Consult WalkMe Implementer/Project Manager on project scoping, technical limitations, and risks
The Team:
The Organization Workforce & Change practice is about transforming the organization to support its business strategy. This involves helping our clients move from where they are today to where they need to be in the future. It could include changing the organization’s culture, modernizing specific functions, and redesigning the organization structure. It will require a combination of change management actions to execute the transformation. To enable our success, it will be critical to use data and insights to inform better ways of working together.
Qualifications
Must Have Skills/Project Experience/Certifications:
• 3-6 years of implementation/professional services/solution engineering experience with WalkMe or similar digital adoption platform
• Experience in UX/UI design
• Intermediate understanding of HTML, CSS, and jQuery
• Ability to independently manage several projects simultaneously and operate successfully under tight deadlines
• Strong organizational skills with a high attention to detail
• Ability to learn quickly and adapt to new technologies
• Strong analytical and problem-solving skills
• Strong written and spoken communication skills
Good to Have Skills/Project Experience/Certifications:
• Experience developing digital adoption platforms or training in the context of SAP S/4HANA or Oracle Fusion
• Intermediate data analytics skills, including proficiency in Microsoft Excel and visualization/BI tools such as Tableau, PowerBI, or Tableau CRM (formerly Einstein Analytics)
• Experience developing custom APIs and Webhooks
Education:
• BE/B.Tech/M.C.A./M.Sc (CS) degree or equivalent from accredited university
Location:
• Bengaluru/Hyderabad/Pune/Chennai /Kolkata