Deloitte | India Offices of the US

Role : Alliance Specialist Senior Consultant – E&A Shared Services

Are you passionate about managing and delivering mission critical projects in a team environment?  If so, you may be a great fit for our Alliance Specialists role.  This position will be responsible for delivering a wide variety of projects and deliverables, which support the long-term goals of the alliances organization.  A successful candidate will be a critical thinker who thrives in a fast-paced, diverse environment. 

Work You’ll Do

Alliance Specialists provide mission critical operations support to alliance teams across Deloitte Consulting’s portfolio of alliance partners.  The Alliance Specialists will have a breadth of responsibilities which directly support the strategic initiatives of our alliance teams.  Activities include:

·       Operational Support - Engage with Alliance Teams, including Lead Alliance Partners, Alliance Managers and Alliance Marketers to understand their alliance go-to-market plans for the purposes of providing operational support to each team.  Work directly with alliance teams as a subject matter advisor on best practices, share new tools and methods, and share key findings.

·       Process Ownership - Understand and prioritize new requests coming into the shared services team.  Execute on requests while providing coaching or oversight to junior Alliance Specialist team members.  Follow established processes to complete projects and make recommendations to improve processes or to create new processes or procedures where one doesn’t exist.

·       Relationship Management – Provide leadership to Analysts & Consultants on the Alliance Specialist team by creating an inclusive environment through leadership, speech and action.  Identify & escalate potential workflow or prioritization issues and invoke conflict resolution tactics as necessary.

·       Work Management – Evaluate incoming project requests and assess priority against current workload and resources available.  Proactively communicate with stakeholders on deliverable expectations and escalate as necessary.

·       Sales & Pipeline Tracking, Validation & Reporting Support – Aid alliance teams supporting all aspects of operational reporting.  Coordinate with Alliance Managers and Sales Executives to reach out to Deloitte Account Teams to ensure that alliance-related sales activities are properly recorded in Mercury.  Assist alliance teams in preparing executive level reporting and briefings.

·       Alliance Compliance Support – Aid alliance teams in tracking vendor-defined requirements of the alliance.  Requirements can include tracking and reporting on trained/certified resources, registering deals in alliance vendors deal tracking system, or reporting on other vendor-defined metrics.

·       Research Support – Provide research support to alliance teams.  Research activities will vary, but can include external research (competitive positioning, marketplace activity, etc.) or internal research (solutions or accelerators using alliance vendors’ products, balance of trade conversations, success stories, etc.).

·       Deliverable Support – Aid the alliance teams in creating executive quality deliverables.  Deliverables could include presentations (i.e. briefing documents, QBR Decks, etc.), data analysis or communications.  Help alliance managers package content for scheduled meetings or ad-hoc requests.  Review high priority deliverables from junior PMO team members to ensure the highest quality deliverable.

·       Community of Practice Support – Provide occasional support to Alliance Managers during outreach to communities of practice.  

How You’ll Grow

At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world.  From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career.  Explore Deloitte University, The Leadership Center.

Qualifications

Required

·     8+ years professional experience.

·     Impeccable attention to detail.

·     Excellent Time Management.

·     Expert proficiency in PowerPoint, Excel, Microsoft Teams and OneNote.

·     Experience with DESC

·     Demonstrated experience building and maintaining strong relationships with teammates, internal and external stakeholders. 

·     Strong aptitude and passion for driving operational detail and market impact.

·     Bachelor’s degree.

Preferred

·     Consulting Project experience is strongly preferred.

·     Experience working on quick-turnaround projects is preferred.

·     Microsoft Access and/or Microsoft Project experience a plus.

·     Experience working in an alliance or vendor management capacity.

·     4+ years’ experience working in or with System Integrators, such as Deloitte.

Skills:

·     Savvy at navigating complex organizations and connecting the right people within each organization.

·     Ability to think strategically, while staying focused on monitoring the progress of action items and bringing them to conclusion within appropriate time frames.

·     Excellent team player.  Effective at sharing and communicating knowledge and supporting teammates in times of increased workload.

·     Highly organized and self-sufficient, successful with limited direction, upbeat and enthusiastic.

·     Strong executive presence, complimented by clear and convincing communication skills through oral, written, and formal presentation mediums.

·     High degree of integrity by honoring commitments and demonstrating consistent and predictable follow-up.

The team

Deloitte Consulting Alliances Team is made up of professional alliance managers, alliance marketers and technical architects who understand the principles that drive successful alliance relationships.  Together, they enable differentiated, innovative go-to-market solutions between our practice and alliance partners that bring quantified value to our clients and incremental revenue to the firm.