Customer
The Customer Team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, GenAI, transformative technologies, and creative design. We enable Deloitte client service teams to enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital product and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects, balancing business strategy, technology, creativity, and ongoing managed services to help solve the biggest problems that impact customers, partners, constituents, and the workforce. We also offer Business Process as a Service, enabling organizations to streamline operations and achieve greater efficiency through scalable, technology-enabled managed insights that guide ongoing transformation and operational excellence.
Position Summary
Level: Consultant or equivalent
As an experienced Consultant at Deloitte Consulting, you will be responsible for individually delivering high quality work products within due timelines. Need-basis you will be mentoring and/or directing junior team members/liaising with onsite/offshore teams to understand the functional requirements.
Work you’ll do:
- Owns complex deliverables independently, ensuring quality and timelines and Exhibits interest in working across tracks/outside of core skills
- Consistently demonstrates SME skills within their area of expertise and proactively identifies potential risks and come up with mitigation plans - Performs solution reviews and/or process/code reviews effectively & independently
The team:
Our Advertising, Marketing & Commerce team focuses on delivering marketing and growth objectives aligned with our clients’ brand values for measurable business growth. We help clients turn business values into measurable growth through creatively driven, personalized content, communications, and experiences that engage and inspire people to act. We implement and operate the technology platforms that enable personalized content, commerce and marketing user-centric experiences. In doing so, we transform our clients’ marketing and engagement operations into modern, data-driven, creatively focused organizations. Our team brings deep experience in creative and digital marketing capabilities by a combination of key focus areas i.e, Brand, Advertising, Experiences, Content, Marketing, Commerce, Products, Data and measurement/analysis.
Qualifications
Must Have Skills/Project Experience/Certifications:
- 3 - 6 years of hands-on experience in digital analytics.
- Fundamentals of tracking and tagging for measurement
- Variety of tag management system experience (or very strong knowledge of Adobe Launch)
- JavaScript, including common libraries (e.g. jQuery)
- HTML & CSS
- Experience in Adobe Analytics WebSDK and MobileSDK implementation.
- Experience in Adobe Target A/B Test, Experience Targeting and Recommendations
- Experience in Google Analytics (GA4) implementation
- Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
- Experienced in debugging client-side applications (AEP Debugger, Assurance, Omnibug)
Certification:
- Adobe Analytics certification(s) - Adobe Analytics Business Practitioner / Adobe Analytics Developer or any other relevant certification(s).
Good to Have Skills/Project Experience/Certifications:
- Deliver Outcomes - Demonstrate a bias for speed and execution with sense of urgency.
- Operate as a Team Player - Work together to drive solutions.
- Build Strong Partnerships - Demonstrate integrity and build trust with others.
- Strive for Excellence - Motivate self and others to achieve high standards and continuously improve.
- Effective communications skills: oral, written and listening.
- Comfortable with agile, dynamic, fast paced work environment.
- Ability to learn new tools / technologies.
Education:
- BE/B.Tech/M.C.A./M.Sc (CS) degree or equivalent from accredited university
Location:
- Bengaluru/Hyderabad/Pune/Chennai/Kolkata