Artificial Intelligence & Engineering
AI & Engineering leverages cutting-edge engineering capabilities to help build, deploy, and operate integrated/verticalized sector solutions in software, data, AI, network, and hybrid cloud infrastructure. These insights are powered by engineering for business advantage, helping transform mission-critical operations.
Join our AI & Engineering team to help transform technology platforms, driving innovation, and help make a significant impact on our clients' achievements. You’ll work alongside talented professionals reimagining and re-engineering operations and processes that could be critical to businesses.
Position Summary
Level: Consultant or equivalent
As an experienced Consultant at Deloitte Consulting, you will be responsible for individually delivering high quality work products within due timelines. Need-basis you will be mentoring and/or directing junior team members/liaising with onsite/offshore teams to understand the functional requirements.
Work you’ll do:
Apply industry knowledge to requirements gathering and analysis, ensuring alignment with sector needs. Demonstrate expertise across the entire software development lifecycle, from design and coding to deployment and defect resolution, collaborating with stakeholders for effective delivery. Conduct peer and team reviews to maintain quality standards. Actively engage in Agile practices, including sprint planning, retrospectives, and effort estimation. Build and share business process knowledge, supporting project knowledge management and team training. Proactively recommend process improvements, track efficiency gains, and contribute to automation and innovation, all aimed at enhancing project outcomes and delivering greater value to clients.
- Assist in configuring and maintaining Dynatrace OneAgent, ActiveGate, and dashboards.
- Monitor application performance, infrastructure health, and alerting mechanisms.
- Support incident management processes using BigPanda and ServiceNow.
- Collaborate with the IT operations team to classify and escalate P1, P2, P3, and P4 incidents.
- Assist in tracking SLI, SLO, and SLA compliance and generating performance reports.
- Contribute to reducing Mean Time to Detect (MTTD) and Mean Time to Resolve (MTTR)
The team:
At Hybrid Cloud Infrastructure we deliver solutions spanning Hybrid Cloud, Advanced Connectivity, AI Data Centers, High-Performance Computing, and AI Infrastructure to help clients achieve their desired outcomes. Our offerings include engineered transformation services for hybrid cloud infrastructure and platforms, prioritizing resiliency, optimization, and extensive automation. We integrate advanced connectivity with AI infrastructure and enterprise networks to boost operational efficiency and enable real-time data processing. Additionally, we provide comprehensive management of all facets of operations for hybrid cloud infrastructure and field operations.
Qualifications
Must Have Skills/Project Experience/Certifications:
3 - 6 years of hands-on experience
Basic knowledge of Dynatrace and its core functionalities.
Understanding of APM (Application Performance Monitoring) concepts.
Familiarity with incident management tools like BigPanda and ServiceNow.
Ability to analyze logs, create reports, and identify basic performance issues.
Good to Have Skills/Project Experience/Certifications:
Exposure to synthetic monitoring and real-user monitoring (RUM).
Basic scripting knowledge in Python, Bash, or PowerShell.
Awareness of cloud platforms (AWS) and monitoring fundamentals.
Knowledge in CICD pipelines, EKS, Docker and Service-mesh.
Education:
BE/B.Tech/M.C.A./M.Sc (CS) degree or equivalent from accredited university
Location:
Bengaluru/Hyderabad
Shift Timings:
24*7 Rotational