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Position Summary

Artificial Intelligence & Engineering

AI & Engineering leverages cutting-edge engineering capabilities to help build, deploy, and operate integrated/verticalized sector solutions in software, data, AI, network, and hybrid cloud infrastructure. These insights are powered by engineering for business advantage, helping transform mission-critical operations.  

Join our AI & Engineering team to help transform technology platforms, driving innovation, and help make a significant impact on our clients' achievements. You’ll work alongside talented professionals reimagining and re-engineering operations and processes that could be critical to businesses.

Position Summary

Level: Consultant 

As an experienced Consultant at Deloitte Consulting, you will be responsible for individually delivering high quality work products within due timelines. Need-basis you will be mentoring and/or directing junior team members/liaising with onsite/offshore teams to understand the functional requirements.   

Work you’ll do:

Apply industry knowledge to requirements gathering and analysis, ensuring alignment with sector needs. Demonstrate expertise across the entire software development lifecycle, from design and coding to deployment and defect resolution, collaborating with stakeholders for effective delivery. Conduct peer and team reviews to maintain quality standards. Actively engage in Agile practices, including sprint planning, retrospectives, and effort estimation. Build and share business process knowledge, supporting project knowledge management and team training. Proactively recommend process improvements, track efficiency gains, and contribute to automation and innovation, all aimed at enhancing project outcomes and delivering greater value to clients.

  • Deploy and configure Nexthink software for organizations. 
  • Identify key business use cases where Nexthink can bring value by analyzing pain points and objectives. 
  • Implement relevant use cases by configuring Nexthink to address specific organizational challenges, improving employee experience and IT performance. 
  • Integrate Nexthink with existing IT systems and infrastructure. 
  • Customize dashboards, reports, and solutions to meet specific business needs. 
  • Analyze data from Nexthink to generate insights into IT performance and user experience. 
  • Create detailed reports and dashboards for stakeholders. 
  • Monitor Nexthink’s performance and troubleshoot any technical issues. 
  • Optimize system configurations to improve performance and efficiency. 
  • Collaborate with IT teams, end-users, and other business units to ensure seamless integration. 
  • Provide training and support to users on Nexthink usage. 
  • Create and maintain documentation for Nexthink deployment and usage. 
  • Stay updated on new features and best practices related to Nexthink. 
  • Identify and mitigate risks during the implementation process. 
  • Ensure adherence to best practices throughout the Nexthink implementation and usage. 
  • Develop and maintain a strong understanding of IT infrastructure and service management. 

The Team:

At Hybrid Cloud Infrastructure we deliver solutions spanning Hybrid Cloud, Advanced Connectivity, AI Data Centers, High-Performance Computing, and AI Infrastructure to help clients achieve their desired outcomes. Our offerings include engineered transformation services for hybrid cloud infrastructure and platforms, prioritizing resiliency, optimization, and extensive automation. We integrate advanced connectivity with AI infrastructure and enterprise networks to boost operational efficiency and enable real-time data processing. Additionally, we provide comprehensive management of all facets of operations for hybrid cloud infrastructure and field operations.

Qualifications

Must Have Skills/Project Experience/Certifications:

  • Strong knowledge of IT infrastructure, digital employee experience, and service management. 
  • Proficiency in Nexthink software and data analysis. 
  • Experience in configuring dashboards, reports, and custom solutions. 
  • Troubleshooting and optimization skills for IT systems. 
  • Excellent communication and collaboration abilities. 
  • Experience in project management and handling client requirements. 
  • Familiarity with ITSM processes (incident, change, and problem management). 

Good to Have Skills/Project Experience/Certifications:

  • Power BI / Tableau 
  • ServiceNow 
  • PowerShell 
  • Nexthink Certification 

Education:   

  • BE/B.Tech/M.C.A./M.Sc (CS) degree or equivalent from accredited university   

Location:

  • Ben/Hyd/Pune

Shift Timings:  

  • 24*7 Rotational
Our purpose

Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. 
Our people and culture

Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ways of thinking, ideas and perspectives, and bring more creativity and innovation to help solve our clients’ most complex challenges. This makes Deloitte one of the most rewarding places to work.
Professional development

At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India.
Benefits to help you thrive

At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially—and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you.
Recruiting tips

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Requisition code: 304820