Deloitte | India Offices of the US

Artificial Intelligence & Engineering

Join our AI & Engineering team in transforming technology platforms, driving innovation, and helping make a significant impact on our clients’ achievements. You’ll work alongside talented professionals reimagining and re-engineering operations and processes that are critical to businesses. Your contributions help Deloitte client service teams improve financial performance, accelerate new digital ventures, and fuel growth through innovation.

Position Summary

Level: Analyst or equivalent

As an experienced Analyst at Deloitte Consulting, you will be responsible for individually delivering high quality work products within due timelines.

Work you’ll do:

• Leverage proficiency in adjacent technologies beyond core skills to enhance project outcomes.
• Proactively identify and communicate issues or risks to team leads, and complete assigned technology learning on schedule.
• Quickly adapt to project-specific tools and gain understanding of client business processes or industry fundamentals.
• Support process improvements, automation, and innovation while maintaining up-to-date project documentation.
• Contribute to tracking delivery metrics and lead knowledge-sharing sessions on processes and technology trends.
• Participate in team building, defect management, and compliance activities.
• Demonstrate ownership of deliverables and actively engage in ideation and development of tools, accelerators, and innovative solutions.
• Manage Host Storage/VMs/Clusters/Upgrade Virtual Center.
• Build and install computer infrastructure, which encompasses hardware, servers, and virtual machines, using VMware environments such as vSphere.
• Monitor all system alerts and assist to resolve complex issues in system hardware and software.
• Create and maintain documentation for all system-related processes and procedures, including project requirements, changes/upgrades, implementation plans, and support tickets.
• Administer efficient work of VMs and provide support to everyday operations.
• Monitor client systems daily and pinpoint problem areas.
• Proactively install upgrades, releases, and application patches.
• VM Troubleshooting and Support for VDIs as View Administrators.
• User Support for VDI Issues.
• Identify, analyze, and automate routine tasks.
• Develop understanding of SLA, SLO, SOW etc.
• Coordinate with multiple teams to serve requests or resolve incidents.
• Implementation of High Availability, update management, Disaster recovery, Backup and Restore.
• Documentation, Weekly/Bi-Weekly Deck preparation, KB article updates.
• Train and provide knowledge transfer to junior resources.
• Handover and On-call support during weekends on a rotational basis.

The Team

At Hybrid Cloud Infrastructure, we deliver solutions spanning Hybrid Cloud, Advanced Connectivity, AI Data Centers, High-Performance Computing, and AI Infrastructure to help clients achieve their desired outcomes. Our offerings include engineered transformation services for hybrid cloud infrastructure and platforms, prioritizing resiliency, optimization, and extensive automation. We integrate advanced connectivity with AI infrastructure and enterprise networks to boost operational efficiency and enable real-time data processing. Additionally, we provide comprehensive management of all facets of operations for hybrid cloud infrastructure and field operations.

Qualifications

Must Have Skills/Project Experience/Certifications:

• 2–3 years of hands-on experience in system administration support (Windows production environments) with strong troubleshooting, patching, and general tasks.
• Build and install computer infrastructure (hardware, servers, VMs) using VMware environments such as vSphere.
• Monitor all system alerts and assist to resolve complex issues in system hardware and software.
• Manage Host Storage/VMs/Clusters/Upgrade Virtual Center.
• Create and maintain documentation for all system-related processes and procedures.
• Administer efficient work of VMs and provide support to everyday operations.
• Daily client system monitoring and problem identification.
• Proactively install upgrades/releases/application patches.
• VM troubleshooting and VDI support as View Administrators.
• User Support for VDI Issues.
• Responsible for designing, implementing and monitoring the infrastructure, including building Linux machines in VM physical server or cloud servers.
• Hands-on experience with RHEL 5/6/7, user/folder permission, domain addition.
• Network storage configuration.
• Proactive maintenance and development of Linux infrastructure technology.
• Experience installing and configuring monitoring tools.
• Provide input on ways to improve the stability, security, efficiency, and scalability of the environment.
• Good interpersonal and communication skills.
• Flexibility to apply innovation and technical solutions across varied business domains.
• Knowledge and experience working with Microsoft Office tools.

Good to Have Skills/Project Experience/Certifications:

• Windows Server NT Server 2000/2003/2008/2012: Build and Administration.
• VMware ESX/VSphere: Build and Administration.
• Install/Configure/Manage VMware ESXi Infrastructure and VCenter Server.
• Manage updates for hosts and VMware Tools for VMs via Update Manager Plugin. Configure and manage HA, DRS, resource pools, clusters.
• Manage Backups/Restore and understand VMware Snapshots.
• Configure and manage monitoring alerts in VMware environments.
• Perform capacity and performance reports (Clusters, Hosts, Storage, VMs etc).
• Daily health/performance checks of VMware infrastructure.
• Understanding of application and other infrastructure monitoring tools.
• Understanding of end-to-end infrastructure landscape.
• Experience on virtualization platforms.

Education

• BE/B.Tech/MCA/M.Sc (CS) degree or equivalent from an accredited university.

Location

• Bengaluru/Hyderabad

Shift Timings

• 24x7 Rotational