Executive Manager, Global Data Management
The Global Data Management team is a part of the Data Systems & Controls within Global Financial Services, which focuses on continually evolving the Global data management platforms and technologies portfolio within the MDM and SWIFT programs through business-led innovation.
If technology platform management, data quality and alignment, and leading high-performing teams interests you, then this may be the perfect role for you. In this role, you will provide business-side leadership of Deloitte Global’s internally facing data management products, which enable delivery of the Entity, Client, Vendor, People and Taxonomy master data domains across the Deloitte network via the Global Master Data Management (GMDM) and SWIFT ERP solutions. These solutions integrate with 3rd party sources and other internal applications to serve as a single source of truth to our employees across the globe.
This role partners closely with Deloitte business and technology leadership to lead projects and teams which continually enhance our platforms and technologies, while expanding adoption and records under management to maximize data accuracy, consistency and ROI across the Deloitte network.
The ideal candidate will have a strong background in managing a portfolio of platforms, technologies and supporting operations, which enable the data management lifecycle such as: mastering, governance, quality/alignment and delivery. A successful candidate will operate with a high degree of influence in an ambiguous environment, while continually developing stakeholder relationships and team member performance.
Job Responsibilities
Platforms & Technologies
· Serve as a subject matter expert for Global Data Management platforms, business value, product requirements, features and design
· Ensure alignment with leadership of programs who both provide and rely on the consumption and quality of Entity, Client, People and Taxonomy master data
· Oversee delivery of product roadmaps in conjunction with business, technology, data governance and client delivery lifecycle teams
· Oversee successful development of feature sheets/PRDs, business requirements, user stories, KPIs and effective testing/validation strategies
· Confirm that business priorities are enabled by data architecture designs, proposed data workflows, and overall product functionality
· Ensure consistent stakeholder activities across product releases, e.g., project status updates, knowledge transfer sessions, deployment enablement, training development, communications
· Review key metrics to proactively assess product usage and value; communicate with leaders to escalate areas of concern and recommend corrective action
· Maintain knowledge of industry trends and best practices to drive continuous improvement through strategic thinking; emphasizing emerging technologies to improve product capabilities and adoption/ROI
· Manage and counsel team leaders and members to expand their knowledge, optimize their contributions and enhance their professional development
· Build and maintain strong relationships with technical teams to execute day to day responsibilities and projects
Data Quality & Alignment
- Partner with the Data Governance & Strategy Office to define and successfully deliver data alignment and quality strategies
- Oversee onboarding of new data consumers, ensuring a deep understanding of their business needs/use cases, while serving as an SME and champion of authoritative master data benefits and approved usage to maximize adoption and consistency across Deloitte applications
- Ensure operational alignment/preparation/migration of existing data sources into master data platforms, as well as successful delivery back to those sources
- Oversee strategic data quality/alignment initiatives to ensure customer success, while defining go-forward mitigation strategies
- Lead all aspects of resource management to support strategic initiatives (e.g. demand, candidate to skills matching, onboarding, executing, offboarding)
- Ensure consistent impact analysis and stakeholder awareness/alignment/coordination of strategic initiatives and new migration/onboarding efforts
Leadership
- Deep experience in a lead business role over large-scale technology projects across all aspects of the product development and delivery life cycle
- Proven effectiveness at stakeholder management, including exerting influence through eminence development, facilitation and effective collaboration with a positive attitude and presence
- Ability to face and deal with ambiguous problems/issues in a mature and professional manner
- Ability to demonstrate strategic thinking and provide effective direction to team members to generate innovative ideas as part of proposed solutions
- Excellent oral and written communications skills, with a focus on presenting at the executive-level
- Excellent organizational skills for leading multiple platforms and programs simultaneously
- Take decisions independently, demonstrate executive presence and have a strong hold on the team
- Lead recruitment, mentoring, and administrative management of high-performing leaders and individual contributors, including performance assessments
- Handle the entire cycle of performance management e.g. regular coaching sessions, due diligence, performance metrics and reviews, presentation of performance reviews and ability to influence stakeholders
- Lead operational initiatives e.g. enhancing roles and responsibilities on the team, developing career paths, defining retention strategies
- Experience and comfort working virtually with global, cross-geography teams
- Experience in a large professional services organization preferred
Qualifications
Education/Experience
- Education: Master’s degree in computer information/data management/analytics/business administration or related field in a tier 2/tier3 college
- Experience: 12-15 years. Minimum 7 years of work experience in a platforms delivery and data management leadership role
Technical
- AGILE Methodology, Scrum and SAFe
- Master Data Management platforms (e.g. Informatica C360)
- Data Governance & Quality platforms (e.g. SAP MDG, Informatica CDGC)
- ERP platforms (e.g. SAP S/4 HANA)
- CRM platforms (e.g. Salesforce)
- HCM platforms (e.g. SAP SuccessFactors)
- Taxonomy/Ontology management platforms
- Data Distribution/ETL services (e.g. Informatica CDI, SAP Data Services)
- SQL and/or Oracle
- Generative AI, LLMs, Machine Learning a plus
- Proficiency in Microsoft Outlook, Teams, PowerPoint, Word (advanced expertise in Excel)
Location: Hyderabad
Shift Timings: 11:00 AM – 8:00 PM